Prestige Auto Group LTD

This dealership lacks integrity. I was interested in a car priced at $40,895. When I arrived, they unexpectedly added a $10,000 markup. I expressed my unwillingness to pay that price I was interested in a car priced at $40,895. When I arrived, they unexpectedly added a $10,000 markup. I expressed my unwillingness to pay that price, noting that I had seen other options, and they eventually agreed to honor the advertised price. However, during the signing process, the salesperson engaged me in conversation, and I didn’t notice that he had added nearly $10,000 to the car’s value. It wasn’t until I reviewed the bank documents that I realized the discrepancy. He also assured me that there would be no penalty for paying off the loan early, despite a stated penalty of $3,000. This experience has shown me that they are not trustworthy and are the worst kind of people to do business with. More

DONT buy any car from these scam artists! !!! They will do anything they can to screw You over, iv been waiting for over 3 months for plates with expired temp plates and will do nothing, misre !!! They will do anything they can to screw You over, iv been waiting for over 3 months for plates with expired temp plates and will do nothing, misrepresented all the extras for the car, traded a truck in basically stole my truck and added $10,000 over asking price for new vehicle, even though we agreed on a price) told me they underprice cars so people will come and then have extra charges on top to make you pay more, witch they never tell you about, I now paid $20,000 over what I was supposed to with no plates and unregistered vehicle, they will not call you back and ignore or hang up phone on me, the better business has a ton of complaints about them as well as the consumer of protection, don't buy from them they are scams More

BEWARE! The manager here doesn’t want to sell vehicles; he wants to lock you into financing. He's unwilling to budge on pricing once he realizes you don’t ne The manager here doesn’t want to sell vehicles; he wants to lock you into financing. He's unwilling to budge on pricing once he realizes you don’t need such. As a matter of fact, he will add on imaginary costs. The vehicle in question was listed for 29,995, and he attempted to assert that the 8% sales tax on that price was $2700. Once he realized we weren’t idiots and that it was in fact, $2400, he attempted to say that the tax amount was based on what he bought the vehicle for, which was 31,200 (he declared this after reasoning that the 29,995 was only for those who were financing 🙄) I countered that even with that price - the taxes were still NO MORE than $2500, (I’m a math teacher). Moreover, we had our own tag which required transfer only. This price is typically around $200, $250 if the dealer conducting it is being a xxxxxx, and even with all that - the total price would STILL be 33,950. After all that, he made another declaration, noting that he wanted to make “AT LEAST” $1500 profit. Therefore, we were willing to make the deal for $35,000 total with no financing required. However, he kept pushing another funky $2000, claiming it was taxes, AND continued to offer financing options with 10 - 15k down! Seriously dude? Who still finances WITH money done? That money would go directly to the dealership, which, in my experience, only needs to be a conduit between the consumer who needs financing (not us) and the bank. So yeah, the manager is a sleazeball. He must receive kickbacks from financing. I’ve never known anyone not to want to sell a car outright. Maybe it was because I ‘out mathed’ him? 🤔 More

Just an overall horrible place to buy a car they run your credit multiple times they try to put you in whatever car they want you to they talk to you like your child specially the guy in the back and finance credit multiple times they try to put you in whatever car they want you to they talk to you like your child specially the guy in the back and finance onto yourself a favor and go somewhere else cuz this place is horrible just look at the reviews on Google or any other platform their cars are expensive when you go there if you look at the prices online they are much lower and then they tell you that the price online is to cash value they pretty much judge you by your credit and that's the price you're going to pay for the car if you have bad credit they put the price up More

They are very sneaky they won’t give you a break down before running your credit and going to the banks they just keep beating around the bush they have a huge hidden fee that just doesn’t make sense you before running your credit and going to the banks they just keep beating around the bush they have a huge hidden fee that just doesn’t make sense your better off going to the actual branded car dealer. they tried to sell me a Honda accord priced at 14k but some how the price came out to 25k just ridiculous. I wish i read the reviews before even talking to them More

THIS IS THE WORST DEALERSHIP I HAVE EVER DEALT WITH! I have purchased many used cars in my lifetime and never had issues like this. These people are crooks! I don't even know how they can sleep at ni I have purchased many used cars in my lifetime and never had issues like this. These people are crooks! I don't even know how they can sleep at night doing this to people! Derrick was my daughter's salesperson and just like most of the reviews here the vehicle was listed for one price but when they did the paperwork was $6,400 over the asking price. When I asked what the additional $6,400 charges were for Derrick gave me some xxxxxxxx story! The loan they gave her was for 23%!!! Totally unheard of, her credit score is in the 700s and her last interest for her car loan was 9.5%. I am trying to help her get it moved to another loan company but of course like everyone else is saying they are NOT sending the vehicle registration, and I can't move the loan without it. They also gave her some xxxxxxxx story that if she makes payment on time that her interest rate will go down to 4 - 5% in about 4-5 months. That ISN"T EVEN TRUE!! They are a bunch of xxxxing liars!! We live in Pennsylvania so the car had to be shipped here (which I would NEVER purchase a vehicle out of state). The car arrives with a severely chipped up paint on the roof which you can see looking at the car head on. NEVER was that mentioned or even a picture of it! The back tires are bald and all for tires are dry rot. Oil needed added and don't even know if they changed the oil. OTHER than the extra $6,400 was to cover maintenance they did on the car. They didn't do ANYTHING. She has had the car for about two weeks and is telling me the brakes are grinding. To say I am pissed is an understatement! She is just starting out in life and this is what they do to young kids! Her and her fiancé worked with the dealership, I did not get involved until after the purchase was made. I wish they would have told me and I would have known that they were getting SCAMMED and taken ADVANTAGE of! This just sickens me! I will be reporting them to the Better Business Bureau and wherever else that I can take action so this doesn't happen to others. After reading the reviews it does sound like this have done this to a lot of people and needs to be STOPPED. More

I was interested in a 2019 Rav4. The price listed is $26,500. I spoke to Brandon and one other person. I had an appointment for Friday November 11th 2022. I ended up going there to The price listed is $26,500. I spoke to Brandon and one other person. I had an appointment for Friday November 11th 2022. I ended up going there today November 10th 2022. Before I went I emailed and called to let them know I was coming and I made an all cash offer of $25,000. No one said anything. I drive from New York city to New Jersey and was an hour and half each way trip. It was a wasted trip. Because when I got there I meet Brandon. And all of a sudden the price changed from $26,500. To $32,900. There are some dealer fee which ranges from $1500 to $4000 per Brandon. I believe these people think I was born yesterday. It's a shame that I could not bring home this 2019 Rav4 because the dealer more money than the listed price. Buyer be aware. It's not a professional place. It's a low budget run down yard and they work out of a trailer. What a wasted trip. Time I will never get back. Thanks More

Daniel was great. He practically sold me the car I brought over the phone. No pressure, very positive, courteous, friendly & listened to what I want as far as pricing He practically sold me the car I brought over the phone. No pressure, very positive, courteous, friendly & listened to what I want as far as pricing & car with the features. He introduced me to Gabe who did all the paperwork, he also got me a better finance rate.. I’m very happy I chose Prestige Auto & since I got my car which I ove, I been spreading the word to go see them, they will take care of you.. More