Prescott Valley Kia

Purchasing a vehicle I made the mistake of buying a car about 18 months ago from another dealer, I never really liked it but the bad thing was it was worth far less than I I made the mistake of buying a car about 18 months ago from another dealer, I never really liked it but the bad thing was it was worth far less than I thought it was so I figured there goes my new car dream?? Big Bob was so helpful and wanted to get me into a car so the whole team worked together to make it work and I couldn't be happier! I love my Sorento! Thanks Bob for all the help! Gary and Denise More

We were happy with our salesman and enjoyed his helpfulness. We were very pleased with the attention to all our little and big questions. We never felt like we were being hurried or treated anyway but with resp We were very pleased with the attention to all our little and big questions. We never felt like we were being hurried or treated anyway but with respect. Robert Haugland was very knowledgeable. We could tell he enjoyed working with us from his pleasant attitude. As senior citizens we will be back. Roger & Bobbie More

Rip off Baught our first brand new car from them and they knew it 6months of owning care we found out we are $10000 upside down thecar is selling brand new fo Baught our first brand new car from them and they knew it 6months of owning care we found out we are $10000 upside down thecar is selling brand new for 13000 and somehow we owe 23000 after making 6 payments somthing is not right. More

Car buying made easy We recently bought a 2016 Kia Sorento from Earnhart Liberty Kia in Prescott and I must say the attention we got from Robert Haugland and the staff the We recently bought a 2016 Kia Sorento from Earnhart Liberty Kia in Prescott and I must say the attention we got from Robert Haugland and the staff there was awesome! Not only did they go out of their way to make sure we got the car we wanted, they also gave us a great deal on our trade-in, and got us the price we wanted to pay for the Sorento. We came away knowing we got a great car at a great price, but also with the feeling that Bob and the crew there really cared about what we wanted. I would highly recommend Bob and Earnhart Liberty Kia to anyone that wants to listen ! Great job guys! More

Pleasurable experience at Liberty Kia I was having some necessary repairs and was in walking distance of the Kia Dealership. Knowing that dealerships are generally pushy and pricey, I was I was having some necessary repairs and was in walking distance of the Kia Dealership. Knowing that dealerships are generally pushy and pricey, I was hesitant. However, I was not treated as a number and treated with respect. T.J. was very professional and gave me helpful advice. My tires were worn and he showed me several options to take and considered my budget. Personally, I would recommend Kia Liberty at Earnhardt and felt well taken care of. More

Liars and cheats Purchased car 30 days ago, 4 time I've had to return for same repair. They say nothing wrong but warning light/brakes lock randomly Purchased car 30 days ago, 4 time I've had to return for same repair. They say nothing wrong but warning light/brakes lock randomly More

Would highly recommend this dealership Never thought I would ever visit a KIA Dealership, but I took my daughter to Earnhardt Liberty Kia to just look at what they had to offer, she found t Never thought I would ever visit a KIA Dealership, but I took my daughter to Earnhardt Liberty Kia to just look at what they had to offer, she found the car she wanted, a Demo with low miles and the Optima fits her personality. Beautiful car with character and smooth sleek lines. What impressed me the most was everyone at the dealership was professional, friendly, helpful and knowledgable, The entire process, start to finish was three "no bull" hours. I have purchased many vehicles over my lifetime, in many different states, and can easily say there are two that I am absolutely impressed with, one is in Oregon, but Earnhardt Liberty KIA in Prescott Valley is the other. Straight forward customer service attitude and a pleasure to be a customer. I would highly recommend this dealership to anyone. I am happy, my daughter is happy with the car she picked out. This was my daughters first car buying experience, on her own, and the folks at this dealership, sales and finance, took the time to throughly explain everything to her in detail. Thank you Earnhardt Liberty Kia for a wonderful buying experience, and the car is impressive also. Jim Wagner More

ALL THE PEOPLE AT THE PRESCOTT DEALERSHIP DID A GREAT JOB . I WILL SEND PEOPLE OVER TO SEE THEM,AND I WILL GO BACK .ITS A HOUR DRIVE FOR ME AND IM GLAD I MADE IT. . I WILL SEND PEOPLE OVER TO SEE THEM,AND I WILL GO BACK .ITS A HOUR DRIVE FOR ME AND IM GLAD I MADE IT. More

I called to get information on available inventory and a price quote; I stated it would be a cash sale with no trade in. The salesman indicated he would need to review current inventory and call back. Aft price quote; I stated it would be a cash sale with no trade in. The salesman indicated he would need to review current inventory and call back. After not hearing from him in two hours, I called to check the status of my request. The salesman told me he was busy with other customers but currently had the time to discuss. He quoted a general MSRP of a vehicle that was not in stock and that would be the price minus the current rebate plus taxes and fees. I told him the MSRP for the base model he used was not accurate. He was unable to dispute my claim and showed zero interest in making a sale; his attitude reflects poorly on the entire dealership. I will purchase the vehicle elsewhere. More

I took my car in for new radiator hoses and A/C check. They called and said my brakes were bad, even though I had driven the car for 4 years with no brake problems. I said to go ahead and replace the pad They called and said my brakes were bad, even though I had driven the car for 4 years with no brake problems. I said to go ahead and replace the pads and machine rotors. Pad cost was 150% higher than NAPA. They started vibrating after 11 weeks. I took it back. They said I need new rotors. Four months later they started vibrating again. They said they had to resurface the rotors. Over $500 later. They said they wore out so fast because I kept my foot on the brake and I should go into 2nd gear going downhill. I have been driving stick shift cars for over 40 years and NEVER keep my foot on the brake. This is pure xxxxxxxx! from overpriced crooks. More