Prescott Honda - Service Center

In and out quickly I brought my 1992 Honda Civic in on Saturday afternoon because the battery light was flashing red. I thought it needed a new battery. Instead it nee I brought my 1992 Honda Civic in on Saturday afternoon because the battery light was flashing red. I thought it needed a new battery. Instead it needed a new alternator. They were able to order it and have it installed by Monday afternoon. While it was being worked on I enjoyed driving a new HRV. They put forth extra effort to get my car back to me promptly. More

Oil change and auto butler service A typical satisfactory visit. The services were performed within the specified time frame, and the person who attended to me went over the services th A typical satisfactory visit. The services were performed within the specified time frame, and the person who attended to me went over the services that were performed with the result being my auto had no additional issues that needed to be addressed. More

They always make me feel better after I leave there. They are great and always explain everything. Everyone is very pleasant and I get to look at new cars while I wait. I have been coming here for years They are great and always explain everything. Everyone is very pleasant and I get to look at new cars while I wait. I have been coming here for years without any problems!! More

I spoke with Paul on Friday to schedule appointment for my Honda Fit intermittent starting issue. Scheduled appointment for Monday morning. When I arrived Paul checked me in and listened to and documented my Honda Fit intermittent starting issue. Scheduled appointment for Monday morning. When I arrived Paul checked me in and listened to and documented my concerns. Paul gave me updates on diagnosis and when tech found and resolved issues. He was great to work with! More

Professional, friendly, competent! I have been going to Prescott Honda for at least 5 years. I have never been disappointed and like that I am advised of future repairs that might be ne I have been going to Prescott Honda for at least 5 years. I have never been disappointed and like that I am advised of future repairs that might be needed. I feel they are more proactive and want me to be satisfied. The staff is amazing Chrys in the service center has always helped me and the other members jump in to help if needed. I am one satisfied customer. More

The main reason I have a Honda is the service department. I have had a lot of cars over the years, and in that time I learned that one of the most important factors is the dealership's service department. The I have had a lot of cars over the years, and in that time I learned that one of the most important factors is the dealership's service department. There are only a couple that I have trusted after several bad experiences. The Prescott Honda dealership is one of my most trusted places because of their excellent service department. Always friendly, not put on, and always willing to help whatever your question or concern might be. Their service department is the main reason I will probably always own a Honda. The car is excellent, too, but if the service isn't there it doesn't mean much. I bought a new CRV from Prescott Honda because they were the only dealership that listened to me and offered me the correct trade in on 2 cars that had very low mileage. They didn't lie or play games. Trust your car to Honda service--well worth it. More

I worked with Dave one of the mechanical advisors. He was most helpful , pleasant , and a pleasure to work with. Necessary work needed was completed in a reasonable amount of time. most helpful , pleasant , and a pleasure to work with. Necessary work needed was completed in a reasonable amount of time. More

Wonderful dealership. .makes me feel comfortable, respectful and staff is courteous. Snacks, waters, magazines and tv add to the comfort.. great place, also very clean . respectful and staff is courteous. Snacks, waters, magazines and tv add to the comfort.. great place, also very clean . More

Routine maintenance My experience with this dealership has always been positive and I would highly recommend it to anyone. The work is always done as promised in a time My experience with this dealership has always been positive and I would highly recommend it to anyone. The work is always done as promised in a timely way. More

great service A great experience at the service center. Paul was courteous and friendly and I enjoyed coffee and snacks, thank you. Would definitely recommend this A great experience at the service center. Paul was courteous and friendly and I enjoyed coffee and snacks, thank you. Would definitely recommend this dealership. More