Prescott Honda - Service Center

A great day In Prescott Chris and Corbin were very helpful . Chris helped me find parts and Corbin got the job done. Kaya in sales was great last week. The guy at the front d Chris and Corbin were very helpful . Chris helped me find parts and Corbin got the job done. Kaya in sales was great last week. The guy at the front door who asked “are you here to give blood” was refreshingly honest More

This time...not so much I brought my 2017 CR-V in for service on a Recall issue on 7/26/19. Their garage door came down on the CR-V's open driver side door. Corbin showed it I brought my 2017 CR-V in for service on a Recall issue on 7/26/19. Their garage door came down on the CR-V's open driver side door. Corbin showed it to me told me and said to bring it back the next day(SAT) and someone would take care of it. Well that didn't work out so well. The manager said that they don't do that there and it would have to be Outsourced. Monday I brought it back, spoke to Corbin and it was repaired at Honda Service within less than 1/2 hour. It was pretty crappy job done but it isn't noticeable from the outside. I'm happy to announce that I will not buy another car from "anywhere/anyone. I love this car even though it's a magnet for people scraping and denting it and closing Service Garage Doors on an open car door. One dent in it is my own fault. More

Hood Air Deflector for pilot elite Ordered the part one and had it installed the next day really nice ! Not sure how well the Hood Air Deflector will be keeping bugs or small rocks hit Ordered the part one and had it installed the next day really nice ! Not sure how well the Hood Air Deflector will be keeping bugs or small rocks hitting the windshield More

Great experience and people! Everyone from check-in to service to cashier is friendly and helpful. Corbin took good care of me. And my car is always washed at the end of servicing Everyone from check-in to service to cashier is friendly and helpful. Corbin took good care of me. And my car is always washed at the end of servicing. That is much appreciated!! We love our Honda and this Honda dealership! More

First time at Prescott Honda We are new to the area, and our Honda Accord needed service. Corbin took good care of us. Wanted to establish a relationship with your dealership. We are new to the area, and our Honda Accord needed service. Corbin took good care of us. Wanted to establish a relationship with your dealership. More

Above and beyond Even though it was later in the day, the service department went ahead a made a copy of our car key plus reprogrammed it. When we had to do this in t Even though it was later in the day, the service department went ahead a made a copy of our car key plus reprogrammed it. When we had to do this in the past (in another state) we had to leave the key and come back several days later. In addition, while we were waiting one of the salesmen asked if he could help us in any way and he took us to look at the 2019 CRV's and walked us through each different model showing us the features of each. It was what we asked him for and he was delighted to do so even though we did tell him we were not looking to purchase until January or so. It was a great experience. More

Excellent My son brought my car in for recall service and was impressed with the whole procedure.. including a sparkling newly washed car.. Thank you so much My son brought my car in for recall service and was impressed with the whole procedure.. including a sparkling newly washed car.. Thank you so much. More

Excellent service I made an appointment for Dave in service to get our Honda check because the battery was dead he took care of everything and got it covered under warr I made an appointment for Dave in service to get our Honda check because the battery was dead he took care of everything and got it covered under warranty. They even washed our car :-) and then yesterday I took up our old Honda CRV for a recall and Dave got us right in and we were out of there in less than 1 hour. Dave is an asset to your service staff, always pleasant to deal with and honest and you can tell he really cares about the customers.. We also purchased two other CRVs over the last couple years from Jim Deluca and he treated us very well and happy with the deal that we got. More

Saturday Service Even though it was Saturday, I received excellent customer service! I arrived at my appointment time and was taken right in. I waited and the servic Even though it was Saturday, I received excellent customer service! I arrived at my appointment time and was taken right in. I waited and the service was completed in a timely manner. The waiting area is very comfortable and inviting! This dealership is so nice to do business with!! More

Vehicle maintenance As usual, the service department was top notch, Chris was extremely friendly and knowledgeable, I had an issue with my tire which was handled professi As usual, the service department was top notch, Chris was extremely friendly and knowledgeable, I had an issue with my tire which was handled professionally, with pictures taken and sent to mfg and I ended up spending very little out of pocket. I have been a customer for over 18 years from when you were on iron springs road and Carmella was manager. There has not been one instance where I felt I was treated unfairly and it has kept me coming back all of these years I miss Errol of course as he sold me six vehicles over the years! A true professional! I have never considered going anywhere else to either purchase another vehicle or have my car serviced. Keep up the excellent work! More