1,511 Reviews of Prescott Honda - Service Center
In and Out! Went in to replace a key battery and spoke with David about the HID headlights on my 2018 Ridgeline and how I continually get "flashed" at night. We Went in to replace a key battery and spoke with David about the HID headlights on my 2018 Ridgeline and how I continually get "flashed" at night. We made an appointment for the next morning for an adjustment and an estimate of around $28. David met me at the truck the next morning, told me to have a seat and he would bring the paperwork to me. Signed the papers and started to read an article in a magazine when he came back shortly with the close-out papers and telling me that his tech completed the service and there was no charge. I was on my way in less than 30 minutes. Noticed the difference later that night and the problem is solved. More
service Asked to have tires rotated. Not sure this was done. Tires were checked, but not sure service was done on rotation. Saw still allot of tire dust in fr Asked to have tires rotated. Not sure this was done. Tires were checked, but not sure service was done on rotation. Saw still allot of tire dust in front. Should have moved to back when rotated. Back in for service on the 16th of April. Will have them check again. More
Excellent Service I have been going to this dealership to buy cars and have service done for 15 years. They have been consistently excellent and have provided fair and I have been going to this dealership to buy cars and have service done for 15 years. They have been consistently excellent and have provided fair and honest information on all of my many services. More
Great Service Very profession, detailed and provided answers to my questions. Recommendation on future services needed for my vehicle were provided in a profession Very profession, detailed and provided answers to my questions. Recommendation on future services needed for my vehicle were provided in a professional manner with realistic estimates. Thanks Dave. More
fine experience All work was done to prior request in a timely manner and the bill was almost exactly what was estimated in advance. Shuttle driver fine at drop off a All work was done to prior request in a timely manner and the bill was almost exactly what was estimated in advance. Shuttle driver fine at drop off and pick up. Excellent all around. More
Express Service with Multi-Point Inspection I was almost overdue for my service and Chrys was able to accommodate me and my schedule. And, she made me comfortable in letting me know that I coul I was almost overdue for my service and Chrys was able to accommodate me and my schedule. And, she made me comfortable in letting me know that I could still drive several hundred more miles. Even though I arrived early she got me in right away. More
Friendly service people give thorough explanations and complete servicing in a timely manner. Generally there are no surprises - if something is discovered in the course of servicing, I'm notified and giv complete servicing in a timely manner. Generally there are no surprises - if something is discovered in the course of servicing, I'm notified and given an explanation of the problem. I really liked hearing about the things that are likely to come up at the next servicing. More
The mechanics and service writers there are awesome. I brought my Honda Accord in just for a maintenance check before I go to CA. They did not charge me to rotate my tires or to make sure my car was in g brought my Honda Accord in just for a maintenance check before I go to CA. They did not charge me to rotate my tires or to make sure my car was in good running condition for my trip. Then the next day I went back because my iPhone was not connected to the Blue Tooth in my car. Paul sat with me and walked me through the process of reconnecting my iPhone to Blue Tooth. Thank you for the awesome service. More
Chrys is, as usual, ready for us as soon as we arrive. After a short chat concerning what we want done, she clarifies issues, gives us great info, and gets the process started immediately. We appreciate After a short chat concerning what we want done, she clarifies issues, gives us great info, and gets the process started immediately. We appreciate the fact that the work gets done in a reasonable amount of time. The waits have never been too long. We leave confident that our Pilot is in great shape. If we decide to upgrade, we will buy from Prescott Honda. Kudos to Chrys and the rest of the crew. More
Whenever I need service, Chrys Harris is the person to see. She is very knowledgeable and understands your concerns. I believe and trust her to get your car back in tip-top shape. see. She is very knowledgeable and understands your concerns. I believe and trust her to get your car back in tip-top shape. More