Prescott Honda - Service Center

Customer service Everyone is always so pleasant there & knowledgeable.Paul Yost was very pleasant, do not know the name of person who worked on it. They came out to m Everyone is always so pleasant there & knowledgeable.Paul Yost was very pleasant, do not know the name of person who worked on it. They came out to my car & asked all the questions so I didn't have to enter the building, when my car was ready they called me & said they would have it pulled up with the paper work in it....so I would not have to come in. I had oil change since my car said maintenance was due soon. I also had the Auto Butler done on it, More

Fast, quality service Occasionally new cars need attention under their warranty. With early Summer temps warming the interior, I discovered the A/C was not working. The n Occasionally new cars need attention under their warranty. With early Summer temps warming the interior, I discovered the A/C was not working. The new Fit was taken in for a diagnosis which revealed the need for replacement parts. They were ordered and within a couple of days, a cooler Fit was again on the road. Well done ! More

General maintenance on vehicle Always a positive experience. Although spent more money that expected, Dave did excellent job in explanation of needs/requirements. A thought, clean Always a positive experience. Although spent more money that expected, Dave did excellent job in explanation of needs/requirements. A thought, clean inside of car as well if spending this amount of money. Thank You. More

Oil Change and Maintenance Review Prescott Honda Service is always courteous, on time, and thorough. Car was washed.. Space was provided in the waiting room per COVID guidelines. Grea Prescott Honda Service is always courteous, on time, and thorough. Car was washed.. Space was provided in the waiting room per COVID guidelines. Great job! More

Always exceptional and professional Dave was excellent, its always a pleasure I was so glad you all could still take care of my essential service during this chaotic time thank you for Dave was excellent, its always a pleasure I was so glad you all could still take care of my essential service during this chaotic time thank you for what you do! More

Dead Battery Dileman My battery died on a Sunday and I "Trickle Charged" it over night and was at the dealership at 7:30am Monday Morning. Dave Hartman met with me and to My battery died on a Sunday and I "Trickle Charged" it over night and was at the dealership at 7:30am Monday Morning. Dave Hartman met with me and took care of the problem right away. Dave put our CR-V on "Life Support", had it put in the "Sick Bay" where they installed a new battery and brought our CR-V back to life!!! The service I received from Dave was outstanding. He also had the CR-V washed for me and I was on my way home and I was a "Very Happy Camper"!!! More

Very good, I tried calling Sat 4/25 but no answer, I have noticed that on my temperature for outside temps it is not working properly I noticed it this morning I tried calling Sat 4/25 but no answer, I have noticed that on my temperature for outside temps it is not working properly I noticed it this morning , it was fine before I brought the car in.,also I now have the oil light on saying 100% Can you advise back to me Thank-you Sabatino, Sammarone After talking with my sales person Erin who explained my questions to me, she instructed me to correct the questions I had, Erin was very helpful in explaining the information back to me. Prescott Honda has all professionals working there. I would give them A plus***** ratings More

Efficient convenient Service I was greeted just as I drove into the service entrance by Paul. He enter my information into the computer and invited me to the customer lounge. Cu I was greeted just as I drove into the service entrance by Paul. He enter my information into the computer and invited me to the customer lounge. Customer lounge was clean and inviting. I was texted when my vehicle was ready, love the technology. Overall very satisfied with my experience as a first time customer. More

Service Was greeted as soon as I drove up. Routine oil change and tire rotation completed in less time than anticipated. The car was washed and ready to go Was greeted as soon as I drove up. Routine oil change and tire rotation completed in less time than anticipated. The car was washed and ready to go as promised. More

I've returned to this dealership over and over for more than 15 years even though there are three other dealerships that are much closer. than 15 years even though there are three other dealerships that are much closer. More