Prescott Honda - Service Center

Excellent!! Erin Trinka paired my cell phone before I drove my new car home. The next day it wasn't paired and I couldn't get it to pair again. So, I went back an Erin Trinka paired my cell phone before I drove my new car home. The next day it wasn't paired and I couldn't get it to pair again. So, I went back and she helped me get it paired again! Excellent service with a smile!! More

Honda Alert! Used a coupon for some general maintenance at Prescott Honda. Appreciated the guys letting me know that my 2-yr-old battery was registering low. Had i Used a coupon for some general maintenance at Prescott Honda. Appreciated the guys letting me know that my 2-yr-old battery was registering low. Had it rechecked with AAA who sold the battery to us, and sure enough, the reading matched that of Honda’s. Replaced it under warranty. Thank you, Honda! You probably saved me from sitting in my driveway with a dead battery on this cold, snowy morning. More

Excellent service friendly associates This was our first time going to Prescott Honda as we just relocated to Prescott last April. Everyone there were so friendly and accommodating. The ca This was our first time going to Prescott Honda as we just relocated to Prescott last April. Everyone there were so friendly and accommodating. The car was ready in 45 minutes. Just a great experience. My last service was the dealership we purchased our CRV from in San Diego. I made a appointment and the car wasn't ready for 3 hours. They said I couldn't have made an appointment because they don't make appointments for routine maintenance. This is my 4th Honda and I was never treated as rudely as I was at that dealership. But by far the best service I have ever had was at Prescott Honda. Thank you for helping delete the bad experience I had in the past. More

Great Service My husband has always taken care of our vehicle. He now has advanced Parkinson’s Disease and is in an Assisted Living facility, leaving me to deal wi My husband has always taken care of our vehicle. He now has advanced Parkinson’s Disease and is in an Assisted Living facility, leaving me to deal with matters that are new to me. The people at Prescott Honda were very competent, giving me a sense that I could count on them to help where I was completely ignorant. Thank you! More

Good Service , in and out The vin number on the auto butler did not match my Vin number. Dave investigated and fixed. Happy with his determination to make things right. The vin number on the auto butler did not match my Vin number. Dave investigated and fixed. Happy with his determination to make things right. More

Very good experience Everyone was very pleasant, the maintenance work was done in less time that they said it would be. All that and I drove away in a clean car. Everyone was very pleasant, the maintenance work was done in less time that they said it would be. All that and I drove away in a clean car. More

Great customer service, prompt and knowledgeable. Work was done in a timely manner, from start to finish less than an hour. Thoroughly explained what will customer service, prompt and knowledgeable. Work was done in a timely manner, from start to finish less than an hour. Thoroughly explained what will be needed at next visit. More

Routine Maintenance I showed up way early for my appointment and they were able to work me in. The service was excellent and I was leaving 30 minutes before my scheduled I showed up way early for my appointment and they were able to work me in. The service was excellent and I was leaving 30 minutes before my scheduled appointment too! More

Quick and easy! Chrys Harris always takes very good care of us and our vehicle. We appreciate her service and dedication to getting the job done correctly! We like Chrys Harris always takes very good care of us and our vehicle. We appreciate her service and dedication to getting the job done correctly! We like the care wash too! More

Paul was very nice and helpful. He answered all my questions. The service time was relatively quick and the waiting area was clean. Thank you. questions. The service time was relatively quick and the waiting area was clean. Thank you. More