Prescott Honda - Service Center

Chrys is, as usual, ready for us as soon as we arrive. After a short chat concerning what we want done, she clarifies issues, gives us great info, and gets the process started immediately. We appreciate After a short chat concerning what we want done, she clarifies issues, gives us great info, and gets the process started immediately. We appreciate the fact that the work gets done in a reasonable amount of time. The waits have never been too long. We leave confident that our Pilot is in great shape. If we decide to upgrade, we will buy from Prescott Honda. Kudos to Chrys and the rest of the crew. More

Whenever I need service, Chrys Harris is the person to see. She is very knowledgeable and understands your concerns. I believe and trust her to get your car back in tip-top shape. see. She is very knowledgeable and understands your concerns. I believe and trust her to get your car back in tip-top shape. More

Terrific They knew we are retired on a limited budget at the moment and made sure to keep within the budget and point out what soon will be needed and an estim They knew we are retired on a limited budget at the moment and made sure to keep within the budget and point out what soon will be needed and an estimate so we can save for it. More

I came in for an oil change. This dealership is one of the best I’ve dealt with. Paul Yost , my service advisor, let me know what to expect on my next visit. I appreciated it. Helps with budgeting. the best I’ve dealt with. Paul Yost , my service advisor, let me know what to expect on my next visit. I appreciated it. Helps with budgeting. More

always excellent I bought my car here almost 3 years ago and I have been consistently pleased with the caliber of service. Everyone is friendly, attentive, and listen I bought my car here almost 3 years ago and I have been consistently pleased with the caliber of service. Everyone is friendly, attentive, and listens to what you have to say. I have never felt any "pressure" to buy services that were not needed, in fact, I think they are just the opposite, telling you you still have plenty of time, say, for the next oil change or a tire rotation. This is huge when it comes to service so you don't feel you are having to buy unnecessary services. They plugged a tire that had a nail in it rather than sell me a new tire. Plus, I do like the car wash! I would recommend this dealer for any service and certainly intend to keep going there. More

Dave Hartman is a pleasure to deal with. He will keep me comeback to your dealership! His knowledge of my car is thorough and very appreciated. me comeback to your dealership! His knowledge of my car is thorough and very appreciated. More

Roof racks look great on my Ridgeline. There were a couple of factory defects on my vehicle and Dave submitted a warranty claim, which was accepted. Repairs will be made when parts are available. couple of factory defects on my vehicle and Dave submitted a warranty claim, which was accepted. Repairs will be made when parts are available. More

Always pleasant, always quick. I love the car wash. Never have to wait king to get an appointment. Thanks for the updates and communication regarding drive to and from dealership. have to wait king to get an appointment. Thanks for the updates and communication regarding drive to and from dealership. More

Sound system re-installation My husband is very particular about who works on our vehicles, and Prescott Honda always exceeds our expectations. The techs who re-installed the soun My husband is very particular about who works on our vehicles, and Prescott Honda always exceeds our expectations. The techs who re-installed the sound system were careful and thorough. The whole service team is outstanding. Can't rate them high enough! More

good but slow oil change Thee oil change was good as expected but SLOW to be completed. It took almost twice as long as they estimated. The service rep. was also on the phone Thee oil change was good as expected but SLOW to be completed. It took almost twice as long as they estimated. The service rep. was also on the phone for a long time before he could check me in-- finally some one else did the paperwork. More