1,497 Reviews of Prescott Honda - Service Center
On Saturday I was able to make an appointment for an oil change on line for Monday. Very pleased with service manager. Thank you for the free car wash! change on line for Monday. Very pleased with service manager. Thank you for the free car wash! More
Slow to get to talk to service, but once the operator got Maddie Creer on the phone the service was outstanding from beginning to end - My wife really appreciated working with her - breath of fresh air in yo Maddie Creer on the phone the service was outstanding from beginning to end - My wife really appreciated working with her - breath of fresh air in your service department More
They always address whatever issue in a timely and professional manner. They pay attention details too. professional manner. They pay attention details too. More
One of the BEST customer experiences I have ever had. ..left the dealership feeling really good about my service experience! Service manager was all some! ..left the dealership feeling really good about my service experience! Service manager was all some! More
Super friendly staff. Honest, reliable and efficient. They were able to fit me in last minute for an oil change because I was in the area on my light came on. I'm always s Honest, reliable and efficient. They were able to fit me in last minute for an oil change because I was in the area on my light came on. I'm always super grateful for the team here. More
They squeezed me in for a quick check-up on my oversensitive power steering. Great job oversensitive power steering. Great job More
Maddie was the best! I am a previous customer of Tempe Acura and they always took good care of my cars. Since then I have moved to Prescott and was sad to see that th I am a previous customer of Tempe Acura and they always took good care of my cars. Since then I have moved to Prescott and was sad to see that there were no (specific) Acura dealers close by. Looking into the online reviews of Prescott Honda scared me, along with the opinions from two neighbors that I asked. I do quite allot of maintenance on my cars, so I dragged out getting service at Prescott Honda as long as I could. There was a scheduling goof in being able to wait while my vehicle was being worked on verses a pickup at a later date. I had to reschedule, at which time Maddie was assigned to my case. She was professional, efficient, and apologetic for things completely out of her control. I left my car overnight slightly more trustworthy of the process. The next day all the maintenance was completed competently and notes shared. Maddie definitely broke the chain of poor word of mouth in advertising and I am now comforted to be a new customer. No wonder that the same people who own Tempe Acura also now have Prescott Honda. More