1,497 Reviews of Prescott Honda - Service Center
A great welcome We had to use fix-a-flat for a slow leak over a 13 hour trip. After about six months, the tire started leaking again and we took it to a local to tire We had to use fix-a-flat for a slow leak over a 13 hour trip. After about six months, the tire started leaking again and we took it to a local to tire repair for a patch. They were unable to locate the leak, but then the TPMS Warning Light came on. More
Auto Butler I had the Auto Butler service performed and paid $9.95 extra to have the car vacuumed and inside windows cleaned. They did a GREAT JOB! I had the Auto Butler service performed and paid $9.95 extra to have the car vacuumed and inside windows cleaned. They did a GREAT JOB! More
Always Great Service I went in a routine oil and filter change and in the process of scheduling for this service, the advisor told me about an airbag recall and that he ha I went in a routine oil and filter change and in the process of scheduling for this service, the advisor told me about an airbag recall and that he had the parts currently in stock. He recommended I have the service done while I was there due to the usual unavailability of airbag parts. I agreed with him and the entire service, with the airbag updates, took only about an hour longer. Always friendly and great service at this Honda dealer. Thank you! More
Great people work at Prescott Honda So nice to get acquainted with the service dept at Prescott Honda. Many years ago, the dealership and service were different and a place I would defin So nice to get acquainted with the service dept at Prescott Honda. Many years ago, the dealership and service were different and a place I would definitely stay away from. Actually, the previous ownership prevented me from ever buying a Honda, although there were several I was interested in. Not so with this new place and new ownership. Very happy with my salesman a year ago and very happy with the person in charge of service when you drive in. She was very nice even though the reason my battery died was my fault for not driving the car enough. Extremely accommodating to do the yearly oil change without an appt while I was there. And all the other people in the dealership were equally nice. It is a welcoming dealership and one I intend to buy from again someday. If all the employees in the workplace were as nice as Kelly Hill, the world would be a better place. I hope they pay her well for she is an amazing representative for the brand. More
Air bag replace, transmission and oil change, tire rotated All work done as promised and estimated. no follow up problems noted. Service rep was friendly and professional. Would use service center again, thank All work done as promised and estimated. no follow up problems noted. Service rep was friendly and professional. Would use service center again, thank you. More
Prompt service and fast Very polite and efficient . Service was explained and check out quick. Coupon for service was $36 but addional fee for tire rotation and brake review. Very polite and efficient . Service was explained and check out quick. Coupon for service was $36 but addional fee for tire rotation and brake review. Specials should include cost for all level one service. More
service dept Always a pleasure to work with. The wait time is exactly as expected. Comfortable setting with fresh brewed coffee. Work explained. Costs discussed up Always a pleasure to work with. The wait time is exactly as expected. Comfortable setting with fresh brewed coffee. Work explained. Costs discussed up front. More
Rodent/dog damage Was happy with the quick service on my vehicle. I did not have an appointment however, it was taken care of in a very timely manner. Hopefully it wi Was happy with the quick service on my vehicle. I did not have an appointment however, it was taken care of in a very timely manner. Hopefully it will be the last time I will have to have someone work on my vehicle due to rodent and/or our dog causing the problem. Thanks More
Oil Change/ Air bag Replacement Brought my car in for an oil change just so happened they received some air bags that same morning. My vehicle was part of the recall so prior to my o Brought my car in for an oil change just so happened they received some air bags that same morning. My vehicle was part of the recall so prior to my oil change my air bag was replaced. Noble Jones the service manager is top notch and always on top of things. The maintenance people are great. I will always have my maintenance done at Prescott Honda. More
recall parts replaces They really have it together in their service dept. You drive right up and they take your car and fix it. They have a nice waiting area and everyone i They really have it together in their service dept. You drive right up and they take your car and fix it. They have a nice waiting area and everyone is very friendly and professional. They even washed my car for warranty work. Sweet. More