Prescott Honda - Service Center

Service Advisor Noble Jones did an outstanding job. There was a very long delay from the time I received the air bag recall letter and contacted the dealership to the appointment to schedule the wor There was a very long delay from the time I received the air bag recall letter and contacted the dealership to the appointment to schedule the work. Somehow tracking and follow-up process was ineffective. More

Service Noble provided a thorough explanation what the service covered when I brought in the Civic. He also asked if I had any problems which I did with the Noble provided a thorough explanation what the service covered when I brought in the Civic. He also asked if I had any problems which I did with the A/C. He said that he would call me about it and if there were other issues. Later, he contacted me to explain that the A/C wasn't producing enough cool air and covered what had to be done and also when the car would be ready. Everything was completed when I stopped by and Noble reviewed the results of the service. A very efficient and pleasant experience! More

Very Good Service I always go back to Prescott Honda for the people there are so friendly and the service is awesome..Staff are professional and courteous.. Thank You I always go back to Prescott Honda for the people there are so friendly and the service is awesome..Staff are professional and courteous.. Thank You Kelly and Chris! More

Auto Butler Always helpful, professional and friendly staff. Time estimates for work being done are always accurate. There is always a reminder and a follow up Always helpful, professional and friendly staff. Time estimates for work being done are always accurate. There is always a reminder and a follow up call. More

Done Early I was told it would be 2 hours for the requested service. I was most surprised to receive a call after an hour that the work was completed. I was told it would be 2 hours for the requested service. I was most surprised to receive a call after an hour that the work was completed. More

Exellent customer service I have a busy schedule and was not able to bring car in during the day. I dropped it off in the evening and the next morning my advisor called , let I have a busy schedule and was not able to bring car in during the day. I dropped it off in the evening and the next morning my advisor called , let me know they got car and keys and that the car looked good and just needed the normal service. She called shortly after and said it was done. They were able to take payment over the phone and locked the keys in car , under a big light, so that I was able to pick it up in the evening. More

Replace front rotors Friendly, informative, professional and efficient. Kudos to Chrys and her compadres and to the mechanics who do the good work. Friendly, informative, professional and efficient. Kudos to Chrys and her compadres and to the mechanics who do the good work. More

Not bad Could have a better price on my service. My service representative was very friendly and cooperative. Could have a better price on my service. My service representative was very friendly and cooperative. More

100,000 mile service Chrys was awseome during my visit. A big thanks to the techs. Our Odyssey runs and feels brand new. Thanks for a great experience. Hondas rule. Chrys was awseome during my visit. A big thanks to the techs. Our Odyssey runs and feels brand new. Thanks for a great experience. Hondas rule. More

Happy Honda owner I brought my wife's 2005 CR-V in for a service they did a great job of getting me in and out, my service adviser Chris did a great job of addressing m I brought my wife's 2005 CR-V in for a service they did a great job of getting me in and out, my service adviser Chris did a great job of addressing my concerns. I was also glad to see Kelly was the new department head she will do a great job also. More