1,497 Reviews of Prescott Honda - Service Center
Work done in timely maner. Fair pricing. Friendly personel. Not a fan of the lying and rude treatment in Phoenix area Honda dealers. Like the laid back, honest treatment my wife and I got in Prescott. Not a fan of the lying and rude treatment in Phoenix area Honda dealers. Like the laid back, honest treatment my wife and I got in Prescott. More
Routine Maintenance Service Service was quick and efficient. Service personnel (Nino Zepeda) was helpful and friendly. Service was completed in the time frame as promised. I w Service was quick and efficient. Service personnel (Nino Zepeda) was helpful and friendly. Service was completed in the time frame as promised. I was very pleased with the visit and will return to Prescott Honda for future service needs. More
Oil change on my Accord Very friendly people and timely service. Even though my driver's window regulator was broken by tech, they fixed it without any hassle. Very pleased w Very friendly people and timely service. Even though my driver's window regulator was broken by tech, they fixed it without any hassle. Very pleased with how they handled situation, More
Excellent Service was excellent We were there for only 20 minutes The waiting room was comfortable and beverages were available Unfortunately it was too co Service was excellent We were there for only 20 minutes The waiting room was comfortable and beverages were available Unfortunately it was too cold for the complimentary car wash More
No nonsense oil change Came in for a normal oil change and tire rotation. The expected time to perform this service was earlier than projected and that was great. The only Came in for a normal oil change and tire rotation. The expected time to perform this service was earlier than projected and that was great. The only concern I would have is the service department phone line never seems to get answered, I have always gotten voice mail and it takes a long time ( many hours later) for them to get back with me to set up the appointment. More
Nicest people ever Our civic got wrecked and was towed to this dealer, where we purchased it. The boss lady in the service department, Lisa, was so helpful and accommoda Our civic got wrecked and was towed to this dealer, where we purchased it. The boss lady in the service department, Lisa, was so helpful and accommodating with our insurance company trying to get this resolved and fixed. The insurance company wouldn't agree to Hondas terms and had it towed somewhere else to get it fixed. Lisa was so nice about and even said the place where it was taken was a good reputable place! She was very helpful. Then we went to pick it and had to drive it directly over to Honda to have the tire sensors calibrated, and Chrys in the service department was so nice and helpful! She taught my 17 yr old son how to be able to do it himself. Overall, I am so glad we drove from Sedona to Prescott to purchase the car in the first place and I don't mind driving it that far in the future....the service is worth it! More
Service on our Honda A great experience, as always. It's like visiting family. Everybody aims to please and does their best to make us satisfied. The snack bar is alway A great experience, as always. It's like visiting family. Everybody aims to please and does their best to make us satisfied. The snack bar is always a pleasant experience and rarely found at dealerships. More
Great Service Experience! I appreciate what this Service center does for me. Quick & Polite! I will come back to this Honda Dealership again. I had a Good Experience! I appreciate what this Service center does for me. Quick & Polite! I will come back to this Honda Dealership again. I had a Good Experience! More
Best dealer customer service ever Second time we've had Chrys help us with our routine service and she is very efficient and personable. We had the one year service done and the auto Second time we've had Chrys help us with our routine service and she is very efficient and personable. We had the one year service done and the auto butler and it was done before we knew it. Everyone there was very pleasant. More
Recall I brought my Honda in for replacement airbags due to the recall. The service department was prompt & efficient, the personnel were friendly & the wai I brought my Honda in for replacement airbags due to the recall. The service department was prompt & efficient, the personnel were friendly & the waiting area was very pleasant! More