Prescott Honda - Service Center

Outstanding Service Department Prescott Honda has an outstanding service dept. Personnel are polite, knowledgeable, personable and efficient. The work is done quickly and competen Prescott Honda has an outstanding service dept. Personnel are polite, knowledgeable, personable and efficient. The work is done quickly and competently, appointments are easy to schedule, and the waiting area and amenities are very good. I strongly recommend Prescott Honda as a dealership and as a service department. More

Easy check-in, pickup, Repair was in for recall repair. Dropping the car off and picking it up were very easy. Staff was friendly and easy to work with. Repair was in for recall repair. Dropping the car off and picking it up were very easy. Staff was friendly and easy to work with. More

User friendly and prompt service Initially I wasn't happy about coming in for a second recall but scheduling, attention received immediately upon arrival, explanation of work to be do Initially I wasn't happy about coming in for a second recall but scheduling, attention received immediately upon arrival, explanation of work to be done and friendly expediting made it a good experience. More

Always have been pleased with sales and service Dealership has always treated us with highest degree of respect and professionalism relative to our purchase and having serviced our vehicles. We wo Dealership has always treated us with highest degree of respect and professionalism relative to our purchase and having serviced our vehicles. We would recommend this dealership to anyone looking to purchase a Honda product. More

Quick & thorough Chrys came right outside to greet me immediately on my arrival for service appt. she was friendly & invited me in to discuss service needs and provide Chrys came right outside to greet me immediately on my arrival for service appt. she was friendly & invited me in to discuss service needs and provided me with an estimate. Less than an hour it was complete with a nice car wash! Thanks More

Good customer service The service person, Andrew, was great and kept me informed of all that needed to be done, the cost, and how long it would take. He showed me where t The service person, Andrew, was great and kept me informed of all that needed to be done, the cost, and how long it would take. He showed me where the waiting area was, etc. Only complaint.....the costs seemed high, but that's usually the case at dealerships. I'm spoiled. I bought my CRV at a dealer in Tucson that provides oil changes for life. :-) More

Great Dealership I have purchased 2 cars here over the last few years. I won't hesitate to buy a third when the time comes. The salesmen (Michael and Justin) did a gre I have purchased 2 cars here over the last few years. I won't hesitate to buy a third when the time comes. The salesmen (Michael and Justin) did a great job. Since purchasing the cars I have used the service department for routine maintenance and they do a great job too. Always friendly, always offer a complimentary car wash, etc. They are busy but maintain great service. More

Time well spent Everyone was very friendly——even those customers in the waiting area. Received explanations for all work done and useful advice for future car handlin Everyone was very friendly——even those customers in the waiting area. Received explanations for all work done and useful advice for future car handling. Had no idea that tire pressure needed to be increased here at Prescott’s elevation. My visit was very comfortable. Thank you! More

Excellent Everything done as promised and in a timely manner. I have always liked this service department. John was friendly, informative and took time to Everything done as promised and in a timely manner. I have always liked this service department. John was friendly, informative and took time to explain everything. Comfortable and well equipped waiting area. Appreciated the car wash More

Went in for recall of air bag I went in for the recall on airbags after speaking with Anthony on the phone. My wife took the car in for replacement of airbag. This is her review I went in for the recall on airbags after speaking with Anthony on the phone. My wife took the car in for replacement of airbag. This is her review————. I asked for Anthony and waited a couple minutes for him to Finish a phone call and then was pleasantly surprised at his professionalism and friendly manner As we went out to my car and he explained what they would do and how long the wait would be. The wait was not as long as expected. As far as the customer service Anthony made it a very pleasant experience! Would definitely ask for him again. More