Prescott Honda

Sales lady Ruth was great. Very knowledgeable. I got a decent deal, they made a few bucks, all’s well. Would have been 5 stars but for the lack of built-in Sirius Radio as we were told at the beginning: decent deal, they made a few bucks, all’s well. Would have been 5 stars but for the lack of built-in Sirius Radio as we were told at the beginning: “90 day free SiriusXM Radio”. That is all my wife and I listen to. More

Best dealership ever! Everyone and absolutely amazing and extremely helpful. I will recommend the Prescott Honda Dealership to all my family and friends. Thank you so much again!! extremely helpful. I will recommend the Prescott Honda Dealership to all my family and friends. Thank you so much again!! More

My experience was great. I’ve never felt comfortable in the past at a dealer. I felt comfortable the entire visit. This was pleasant and not high pressure. the past at a dealer. I felt comfortable the entire visit. This was pleasant and not high pressure. More

When you say exceptional experience I want to commend Chrys on achieving that mark. She really dies provide an exceptional experience. She is very knowledgeable and delivers what is expected. Chrys on achieving that mark. She really dies provide an exceptional experience. She is very knowledgeable and delivers what is expected. More

Winter Weather Emergency:I came in at 4 PM without an Winter Weather Emergency: I came in at 4 PM without an appointment because I had been given a "jump" by AAA and I needed my battery checked. Dave Ha Winter Weather Emergency: I came in at 4 PM without an appointment because I had been given a "jump" by AAA and I needed my battery checked. Dave Hartman got my car worked into the schedule and the upshot was that the battery was dead, it was under warranty and the battery was replaced. Since Prescott was digging out from 21" of snow, having a working vehicle is essential. Mr. Hartman deserves thanks for his professional manner and ability to handle my vehicle "crisis" with efficiency and effectiveness. More

The usual excellent service from my favorite Honda dealer. Chrys Harris is my wonderful Service Rep! My car was taken care of while I waited a short time. dealer. Chrys Harris is my wonderful Service Rep! My car was taken care of while I waited a short time. More

Everyone in service is outstanding. Have purchased many cars from this dealership over they years and would never think of going anywhere else to have the vehicle serviced. Always greeted with a smile, a cars from this dealership over they years and would never think of going anywhere else to have the vehicle serviced. Always greeted with a smile, a good to see you and hope you are doing well. All are just great and do not want to just single out one person. More

0 stars is what I want to give you. We spoke to JB Buittrago who seemed to be helpful at first since we are trying to buy the car out of state. He made us wait hours and call him multiple times, promi Buittrago who seemed to be helpful at first since we are trying to buy the car out of state. He made us wait hours and call him multiple times, promised to send the paperwork via e-mail then never sent them. We finally called the dealership and were able to talk to JB and he gave us another time frame of 30 minutes for sending the paperwork. Then we got a text from someone in the dealership named Laura who again was repeating all the information from the beginning as though we had not spoken to anyone about details yet, she added we should call JB. Very confusing and frustrating experience. Very disrespectful, Laura stating she will not interrupt JB while he is with customers but she is communicating for him. Rude, disrespectful, hung up on me when I am trying to tell her we only want to talk to one person to prevent confusion, and we do not want to be running after a salesperson who cannot keep his word. More

Drove up from the valley to buy the car we wanted. They had it ready for us and handled the purchase and paperwork process seamlessly. Excellent service. Thank you. had it ready for us and handled the purchase and paperwork process seamlessly. Excellent service. Thank you. More

We brought in our 2014 CR-V EXL used but new to us for 2 repairs. We had purchased this vehicle from another Honda dealer, and had paid for the Platinum warranty. We were never explained about the "Gold" 90 repairs. We had purchased this vehicle from another Honda dealer, and had paid for the Platinum warranty. We were never explained about the "Gold" 90 day warranty so ther was some confusion about the deductible. Chrys Harris was wonderful with helping us understand what had happened and helped us resolve the problem with the other dealer. So thank you Prescott Honda! More