Prescott Honda

courteous and friendly service adviser, met my needs. They weren't able to complete the work because it was an aftermarket modification They weren't able to complete the work because it was an aftermarket modification More

Performed service as requested in a prompt manner. Always have met my expectations and wishes. Always have met my expectations and wishes. More

Randy and Michael were both great! We will definitely buy a car from this dealership again! We will definitely buy a car from this dealership again! More

I have always had excellent service. Everyone I had have contact with, I can tell wants (not has to) to provide good service. Everyone I had have contact with, I can tell wants (not has to) to provide good service. More

We have always had great customer service when dealing with Prescott Honda. The service department is great and sales department is very good as well. They know how to treat customers. with Prescott Honda. The service department is great and sales department is very good as well. They know how to treat customers. More

Service rep Glen did a very fine job explaining all details of what was needed. details of what was needed. More

Very friendly and helpful service employees, car service done quickly and feedback well detailed. A wonderful experience. I will bring my car back here in the future for service. done quickly and feedback well detailed. A wonderful experience. I will bring my car back here in the future for service. More

Entire staff was wonderful and great to work with. I can’t say enough about positive experience Glenn in particular made our visit. Glenn turned a very stressful situation into a joyous one. Our Pi I can’t say enough about positive experience Glenn in particular made our visit. Glenn turned a very stressful situation into a joyous one. Our Pilot had issues driving down to Prescott from Denver and your staff made it easy and seamless. When and if we move down here in future, I promise you we will be buying a Honda from you all! Many thanks and blessings Dave Hasstedt More

Prescott Honda offered a better trade in value than Scottsdale/Phoenix area dealers and made the 200 mile roundtrip worthwhile. Ruth Johnson was an excellent sales person and very personable. She k Scottsdale/Phoenix area dealers and made the 200 mile roundtrip worthwhile. Ruth Johnson was an excellent sales person and very personable. She knew the product and was a straight shooter. She even met me in Phoenix to drop off accessories that I ordered while she was in town, and saved me trip to Prescott. Mike Morton was my sales manager and he was easy to work with. Kelly Hill, one of the finance managers helped a few times on the phone and was very pleasant. Brad Hanzmann, another of the finance managers and the person that helped close my deal was unaware of some key facts. He said that Honda did not give any damage credit upon turn in of a lease. When I reviewed the lease agreement there was a statement regarding how Honda did in fact provide a $500 damage credit at lease end. While trying to sell the additional factory service warranty, Brad said that there were two transmission services required in the first 36000 miles on the 22 Odyssey. That seemed excessive and I was able to confirm with the service department that a transmission service was initially required between 60,000 and 90,000 miles based on vehicle utilization. Parts manager George Collins ordered accessories for my new Odyssey. I used a discount that I received through Costco. The discount was reduced by the high price of the item. The accessories that I ordered were more expensive then if I ordered them while building the vehicle on line using the Honda website. Mr. Collins said that pricing was set by corporate. I had a great experience at Prescott Honda. I would recommend the dealership. They even treated my Labrador Retriever well!. More

Service advisor Paul is extremely informative professional and prompt. Tris ia the second time I needed some help. Highly recommend him. professional and prompt. Tris ia the second time I needed some help. Highly recommend him. More