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Premier Volkswagen of Harvey

Harvey, LA

Overview
Reviews
4.2
591 Reviews
Call Dealership (504) 349-7272
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4050 Lapalco Boulevard

Harvey, LA

70058

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Showing 591 reviews

September 13, 2023

The entire team was a pleasure to work with! ! Service manager had no problem explaining the work that was completed!! More

by GENICESTEVERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibson, Amanda Majorie, Aaron Kenner, Marc Osvold, Bailey O'Baugh
Report | Print
Sep 18, 2023 -

Premier Volkswagen of Harvey responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that our entire team made your visit enjoyable. Transparency and clear communication are fundamental to us, and it's great to know that our service manager provided clarity on the work that was done. We always strive to ensure our customers leave informed and satisfied. Your feedback is truly appreciated, and we're here for any future needs or questions you might have. Thanks again, and safe driving out there! Ray Brandt Auto Group #WeMakeItEasy

September 13, 2023

Everything was great. Great communication. Car was repaired perfectly. Easy to pick up after repair. More

by shlee1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Report | Print
Sep 13, 2023 -

shlee1110 responded

Great service department

Sep 20, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your positive experience with us! We're so glad to hear that our service department met your expectations and that the communication was seamless. Our team tries their very best to ensure that every repair is done meticulously and that the process is as smooth as possible for our valued customers. We're glad everything went well from start to finish. Your feedback is greatly appreciated, and we look forward to assisting you with any future needs. Thank you for choosing Ray Brandt Volkswagen, and happy driving! Ray Brandt Auto Group #WeMakeItEasy

September 10, 2023

They didn’t communicate very well upfront. Also scheduled my car for a 20k service and it wasn’t completed. More

by MADIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Majorie
Report | Print
Sep 12, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your experience with us; we appreciate the feedback. Your review has been sent to Management. Can you please respond privately to this message with your full name and contact information so that a member of our team can reach out to you regarding your review? Thank you. Sincerely, Ray Brandt Auto Group

September 01, 2023

I took my car to Ray Bryant Volkswagen voice service I was told that my car needed a part on the wheel axle which was four months ago months ago I was saw that they will be contacting me for service when More

by 2019 Atlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Majorie, Bailey O'Baugh
Report | Print
Sep 05, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

September 01, 2023

Great service! I got my car serviced quick and they did a great job. Your service manager is very kind and helpful. More

by BANACKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie, Marc Osvold, Bailey O'Baugh
Report | Print
Sep 05, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 25, 2023

It was great. Long wait but it was completed. Just wished they wash the vehicle as well. More

by TERRYLYNN.DAVIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey O'Baugh
Report | Print
Aug 28, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your feedback. We are glad to hear that you found the service great, and we apologize for the longer-than-desired wait time. We also appreciate your suggestion about washing the vehicle; we strive to enhance our customer experience, and your input is very much appreciated in that effort. We hope to see you again and will strive to make your next visit even better. Safe driving! Ray Brandt Auto Group #WeMakeItEasy

August 18, 2023

The staff was kind & helpful. They were working with a limited staff but I received service as if they had a full staff. Quality service was not compromised. More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier was also very kind and so was the trainee. , Amanda Majorie
Report | Print
Aug 18, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 09, 2023

The staff was very courteous and attentive to my needs; I think the repair cost was a bit high; particularly the labor charge. More

by PBRICKMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Report | Print
Aug 10, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 09, 2023

Wonderful hospitality and service. Helpful in explaining things about the car. Comfortable and nice waiting area. More

by APHILOMENA711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie, Bailey O'Baugh
Report | Print
Aug 10, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 09, 2023

Team was helpful. Service was complete during the estimated time. Had oil change and tire fixed More

by Colleen
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Report | Print
Aug 10, 2023 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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