Premier Volkswagen of Harvey
Harvey, LA
Filter Reviews by Keyword
By Type
Showing 591 reviews
Always a great experience Maintenance and repairs are always done in a timely manner with a very professional staff. I would recommend this service team to all family and frie Maintenance and repairs are always done in a timely manner with a very professional staff. I would recommend this service team to all family and friend, More
fine - just don't count on the shuttle First--car got fixed fast and I'm satisfied. But I made my appointment online and requested the shuttle. When I arrived, it was as if I just walked in First--car got fixed fast and I'm satisfied. But I made my appointment online and requested the shuttle. When I arrived, it was as if I just walked in--she didn't seem to have a record of my appointment (or didn't look), and she seemed surprised when I mentioned the shuttle. This was a 7:45 appointment and that's when I asked about the shuttle. At 8:20 (that'd be 90 minutes later) I asked about the shuttle and she said she wasn't sure.."He says he's still in Harahan." So I paid $25 for an Uber. This is how the shuttle was handled at Walker VW also, by the way, so I'm not sure this is a VW issue or just a dealership issue. But again, service on the car was fast and I'm happy. If I do have to return for service I'll just call first to make sure there is going to be a shuttle available for real. More
Service complete. Service manager had a hard time returning calls. Service person Amanda kept me up to date about my vehicle and hooked me up with a rental complete. Service manager had a hard time returning calls. Service person Amanda kept me up to date about my vehicle and hooked me up with a rental while they kept and worked on my vehicle. More
Best VW Dealer Around Ray Brandt is the dealership that you want to have your vehicle serviced at. Service Department is quick to diagnose issues and remedy them at the tim Ray Brandt is the dealership that you want to have your vehicle serviced at. Service Department is quick to diagnose issues and remedy them at the time. The service department is friendly to talk to and get you in and out in an orderly fashion. More
Awesome All needs and expectations were met. My experience was pleasant and I will recommend Ray Brandt Volkswagen. I especially enjoyed my gift bag I receive All needs and expectations were met. My experience was pleasant and I will recommend Ray Brandt Volkswagen. I especially enjoyed my gift bag I received when my I purchased my vehicle. More
Promptness and personal attention were evident From the promptness of scheduling the service to the exact appointment time, the employees were courteous and informative. The wait area while servici From the promptness of scheduling the service to the exact appointment time, the employees were courteous and informative. The wait area while servicing was accommodating and the attention to detail was excellent in both the attention given to the customer and the attention to any questions rendered More
Fast and efficient, but just for the oil I wish the oil changing technician can also help with advice or service questions. That will save a trip. Also, it was supposed to have been vacuumed, I wish the oil changing technician can also help with advice or service questions. That will save a trip. Also, it was supposed to have been vacuumed, but I did not see a difference. More
Great 1st time buy! I had been looking at the Volkswagen Tiguan but didn't really know anything about the vehicle itself or Volkswagen for that matter. I was referred to I had been looking at the Volkswagen Tiguan but didn't really know anything about the vehicle itself or Volkswagen for that matter. I was referred to Kim and I am so thankful! My friends told me horror stories about when they went car shopping and I almost dreaded it. But dealing with Kim and the other guys at Ray Brandt Volkswagen was amazing! Everyone was super friendly and helpful. Every question we had was answered and if an answer wasn't known, it was definitely found out for us. It was a pleasure to work with Kim and his team. They made my first big girl purchase seamless! More
Great place for your car This dealership has great and caring people who want to help you and help take car of your car. your car will like being brought here. This dealership has great and caring people who want to help you and help take car of your car. your car will like being brought here. More
Amazing Experience I received a world class SUV and an amazing deal at this dealership by the highly professional staff. Anyone wanting to buy or lease a Volkswagen nee I received a world class SUV and an amazing deal at this dealership by the highly professional staff. Anyone wanting to buy or lease a Volkswagen needs to contact the Pros at Ray Brandt in Harvey, La. More