Premier Volkswagen of Harvey

Great Customer Service Devin greeted me at my car as I drove up. I was concerned that a tire light had come on and was thinking the worst. Devin assured me that they would Devin greeted me at my car as I drove up. I was concerned that a tire light had come on and was thinking the worst. Devin assured me that they would take care of it. The waiting room was sanitized for covid and seating was spaced. The car was completely checked out. Devin was knowledgeable and thorough and the problem was taken care of no charge to me. I was acknowledged by others making sure I was comfortable waiting and at the same time maintaining social distancing. My first volkswagen and first Ray Brandt experience. It's been 8 months and I'm loving it. More

Customer service has been very bad since it’s been under new management in the service department. Will drive elsewhere for better service. I live on Westbank will drive to Metairie from now on. Amanda is v new management in the service department. Will drive elsewhere for better service. I live on Westbank will drive to Metairie from now on. Amanda is very rude. More

Staff are always pleasant, service is quick and efficient. Easy to make appointments and you don’t have to wait around. Quality, efficient service with great customer service efficient. Easy to make appointments and you don’t have to wait around. Quality, efficient service with great customer service More

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I enjoyed the ease and speed it took to get my new Atlas. Daniel my Sales person was the best. Oh and thanks for the gifts. Daniel my Sales person was the best. Oh and thanks for the gifts. More

A problem with motion detector Amanda was very helpful and courteous and resolved issues quickly. Repairs were documented in bill as well as what was done to remedy all repairs. Amanda was very helpful and courteous and resolved issues quickly. Repairs were documented in bill as well as what was done to remedy all repairs. More

Amanda makes every visit enjoyable.She is always willing to help me get in and out, in a timely manner. She also scheduling my service appointments a breeze. to help me get in and out, in a timely manner. She also scheduling my service appointments a breeze. More

Devin was very efficient and knowledgeable. The service was fast and reliable. Special thanks to the service dept.! My car is back to running as smooth as ever. was fast and reliable. Special thanks to the service dept.! My car is back to running as smooth as ever. More

I can’t say enough about the service we have always received from the service department. There has never been an issue. We have to drive from the country and sometimes wait 2-3 hours in the receptio received from the service department. There has never been an issue. We have to drive from the country and sometimes wait 2-3 hours in the reception area which is comfortable for relaxing or conducting business. Thank you to the reception service personnel and mechanics. More

Absolutely AMAZING! James and Daniel Smith went above and beyond to make sure I got my dream car! James searched near and far to make sure I received everything I wanted in this car. He checked at locations beyond to make sure I got my dream car! James searched near and far to make sure I received everything I wanted in this car. He checked at locations world wide to make sure I didn’t settle for anything less than what I dreamed of. Daniel never left my side and stayed until my deal was signed sealed and delivered. He checked in early and stayed late to ensure I was completed satisfied. I received great deals on my purchase and when I drove off I felt like family. I highly recommend Ray Brandt VOLKSWAGON on Lapalco. With James as the leader this dealership will go far. James and Daniel are a huge asset to this business being a success! Thanks for everything! More