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Premier Volkswagen of Harvey

Harvey, LA

4.2
591 Reviews

4050 Lapalco Boulevard

Harvey, LA

70058

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Showing 591 reviews

July 30, 2020

The service advisor was extremely cordial and professional. Repairs were completed within 2 hours and my vehicle was ready for pickup. I am pleased with the outcome and having no further issues a More

by Marlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist was at lunch so both the service advisor and service manager checked me out., Devin Johnson
Jul 31, 2020 -

Premier Volkswagen of Harvey responded

Thank you MTHIAN13 for your review of our Service Department and it's Team Members. We hope to assist you in the future for all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

July 29, 2020

Everyone here works together as a team! I was in an out! Amanda and the rest of the staff are AMAZING To work with! Thank you! More

by aimeesells
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Jul 30, 2020 -

Premier Volkswagen of Harvey responded

Thank you aimeesells for your review of our service department and our Team Members! We appreciate your kind words and look forward to assisting you in the future! Ray Brandt Auto Group #WeMakeItEasy

July 28, 2020

Greg & Tom Lost a great team when you lost Greg & Tom. They really understood the value of a loyal customer and how to keep their customers coming back. More

by cbavido
Recommend Dealer
No
Employees Worked With
Don't know is name but helped Devin out when he didn't know what to do. , Devin Johnson
Jul 28, 2020 -

Premier Volkswagen of Harvey responded

Thank you for your review. Our new Team Members are learning and are excited to serve you. We appreciate your feedback as we will use this to help them learn and grow. Ray Brandt Auto Group

Jul 28, 2020 -

cbavido responded

Amanda has been there a little over a year now if not longer, she doesn't understand good customer service and probably never will. I also don't think she can learn how NOT to be rude. I avoid going there on weekends when she is there. Unfortunately, her lack of good customer service to maintain loyal customers is rubbing off on the rest of them. Thank goodness for the little guy that was there to help Devin. Amanda's training of Devin almost cost you a very loyal customer. I've been bringing my car there for years for service (before the VW building existed) and have purchased a car from there as well. Losing Greg & Tom was not good for business.

July 28, 2020

I was very pleased with the service I received on my vehicle. I brought it in for the airbag recall and was informed that there were two other recalls of which I was unaware. Your team promptly took c More

by SHAYERANSON
Recommend Dealer
Yes
Employees Worked With
Mike Lombardino, Amanda Majorie, Devin Johnson
Jul 29, 2020 -

Premier Volkswagen of Harvey responded

Thank you for your review SHAYERANSON! I'm glad to hear that our Team Members took care of all of your recalls promptly. We hope to see you for your next maintenance visit. Ray Brandt Auto Group #WeMakeItEasy

July 21, 2020

My experience with Ray Brandt's Volkswagen was a 5 star experience my salesman was knowledgeable about what I wanted which made the process smooth from beginning to end More

by MELVINATAYLOR33
Recommend Dealer
Yes
Employees Worked With
Kim Prout, Michael Vincent, James Gibson
Jul 22, 2020 -

Premier Volkswagen of Harvey responded

MELVINATAYLOR33, Thank you for such a wonderful review. I'm happy to hear that we offered you the 5 Star Experience that we strive to give to every customer! Enjoy your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

July 16, 2020

Great service and a nice staff As usual, my visit was quick and comfortable. I will always bring my car to your location. The staff is extremely helpful and I was very happy to se More

by mitch21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Jul 16, 2020 -

Premier Volkswagen of Harvey responded

Dear mitch21, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you always have an excellent experience when working with our service department! We care about our customers and strive to provide them with top-notch customer service! Thank you for being a loyal Ray Brandt Customer! #WeMakeItEasy

July 15, 2020

i believe her name was Amanda( small framed white lady) she sits at the first desk when you walk in side door she was fantastic. Very friendly and extremely helpful. Great asset to the company. More

by HALL1786
Recommend Dealer
Yes
Employees Worked With
Kawanda Daniels when purchased , Amanda Majorie
Jul 15, 2020 -

Premier Volkswagen of Harvey responded

HALL1786, We appreciate your review and the kind words about our Team Member! We are happy to hear that Amanda was able to take care of your service needs! Thank you. Ray Brandt Auto Group #WeMakeItEasy

July 15, 2020

I am always greeted quickly and professionally. I get an estimated time for completion and the cost of services needed. The waiting are is clean and bright. More

by drmchacer
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie, Devin Johnson
Jul 15, 2020 -

Premier Volkswagen of Harvey responded

drmchacer, Thank you for your review! We are happy to hear that our Team Members are meeting your needs for service. We appreciate your business! Ray Brandt Auto Group #WeMakeItEasy

July 10, 2020

Excellent service wonderful people work at ray Brandt Volkswagen and will recommend to everyone I know. The mechanics do their jobs well and always inspect everything on my vehicle More

by Btbgirl
Recommend Dealer
Yes
Employees Worked With
Kim Prout, Aaliyah Chopin, Michael Vincent, Ashton Allen, Malcolm Bridges, James Gibson, Mike Lombardino, Amanda Majorie, Devin Johnson, Daniel Smith
Jul 10, 2020 -

Premier Volkswagen of Harvey responded

Thank you Btbgirl for this great review! We very much appreciate your recommendation. We look forward to serving you throughout your vehicle ownership. Until next time, Ray Brandt Auto Group #WeMakeItEasy

July 06, 2020

I never have an issue when I bring my car in for service. It is always returned to me in better condition than when I dropped it off. Amanda is great. More

by schelsea1818
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Jul 07, 2020 -

Premier Volkswagen of Harvey responded

Thank you schelsea1818 for your review! We strive to provide the best service and are happy to hear that Amanda and Team are taking care of you! We hope to see you next time! Ray Brandt Auto Group #WeMakeItEasy

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