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Premier Volkswagen of Harvey

Harvey, LA

4.2
591 Reviews

4050 Lapalco Boulevard

Harvey, LA

70058

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Showing 591 reviews

November 26, 2020

Had Passat towed from a auto transport carrier after ECU was toasted by jumping battery. Brandt service took care of the problems & got the car back to me. More

by HENDRIMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lombardino, Amanda Majorie, Devin Johnson
Nov 30, 2020 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our Team took care of you. We hope to assist you with all of your vehicle needs. Thank you for choosing Ray Brandt Volkswagen. Ray Brandt Auto Group #WeMakeItEasy

November 20, 2020

The service rep was very rude and condescending. She even hung up on me in the middle of our conversation. Very unprofessional and not helpful More

by LOISAM94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Majorie
Dec 08, 2020 -

Premier Volkswagen of Harvey responded

We have reached out to you privately, but have received no response. We would still like to address your concern. Ray Brandt Auto Group

November 18, 2020

I’m Beyond Happy Feeling so Blessed Thank you so much I really appreciated it James Gibson was awesome Thank you again for everything Feeling Blessed More

by RashandaDorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Bridges, James Gibson
Nov 18, 2020 -

Premier Volkswagen of Harvey responded

Congratulations and Welcome to the Ray Brandt Family! We are glad to hear that James took great care of you. Thank you for choosing Ray Brandt Volkswagen. Ray Brandt Auto Group #WeMakeItEasy

November 18, 2020

Overall experience was good however I would have appreciated a phone call that my car would have to be held over to the next day. More

by P.CHARVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Nov 18, 2020 -

Premier Volkswagen of Harvey responded

Thank you for your review. We are glad to hear that your overall experience was good. I will let the Manager know about your concern. Thank you for letting us know so that we can improve. We thank you for choosing Ray Brandt Volkswagen. Ray Brandt Auto Group #WeMakeItEasy

November 14, 2020

Always helpful and friendly. Comfortable waiting area, honest and exceptional service. I love my VW Atlas and plan to purchase another one when my lease is up. More

by jeriannrome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Johnson
Nov 16, 2020 -

Premier Volkswagen of Harvey responded

Thank you for your review. We appreciate the kind words about our Team. We look forward to assisting you with all of your vehicle needs. Thank you for choosing Ray Brandt Volkswagen. Ray Brandt Auto Group #WeMakeItEasy

November 12, 2020

Amanda was wonderful. She got me in and out faster than I expected. The service technician came out to discuss the repairs and recommendations with me. More

by mmiranne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Nov 12, 2020 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that Amanda took great care of you and your vehicle. Thank you for choosing Ray Brandt Volkswagen. Ray Brandt Auto Group #WeMakeItEasy

November 06, 2020

Amanda Majorie makes every visit to the service department seamless! She is very knowledgeable about the cars. She works diligently to satisfy the customers by providing fast and friend More

by BAKI1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
Nov 06, 2020 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with Amanda. We appreciate your kind words. We hope to continue to assist you with all of your vehicle needs. Thank you for choosing Ray Brandt Volkswagen. Ray Brandt Auto Group #WeMakeItEasy

November 06, 2020

Kim Prout and Ashton Allen are my top guys! They are very professional and friendly! Kim sold me a Volkswagen Passat back in 2018 and Ashton helped me this year with services. I highly recommend shopp More

by SignBanana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Prout, Ashton Allen
Nov 09, 2020 -

Premier Volkswagen of Harvey responded

Thank you for your review and your loyalty. We are thrilled that Kim and Ashton took great care of you. We appreciate your recommendation and look forward to assisting you with all of your vehicle needs. Thank you for choosing Ray Brandt Volkswagen. Ray Brandt Auto Group #WeMakeItEasy

Nov 10, 2020 -

SignBanana responded

Absolutely! You're welcome.

November 05, 2020

They didn’t rotate my tires as I requested. So they had to take my car and do it again and that was a lot of time wasted More

by FOSTERTEDROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaliyah Chopin
Nov 05, 2020 -

Premier Volkswagen of Harvey responded

Thank you for sharing your experience. Although, this is not the type of review we expect, we do appreciate you sharing so that our Team can improve. We do apologize for your inconvenience. Thank you. Ray Brandt Auto Group

November 04, 2020

Very friendly. Everyone in the service department was very knowledgeable about my car. The sales rep. Was also knowledgeable about the cars on the lot. More

by LADY45BUSH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devin Johnson, Daniel Smith
Nov 04, 2020 -

Premier Volkswagen of Harvey responded

Thank you sharing your experience with us. We are glad to hear that our Team was friendly and knowledgeable. We appreciate you choosing Ray Brandt Volkswagen for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

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