Premier Volkswagen of Harvey
Harvey, LA
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Not sure what has happened to this parts/service department, but it’s not what it used to be. The lady at the service desk was nice, but my car has not has not run the same since I brought it in for department, but it’s not what it used to be. The lady at the service desk was nice, but my car has not has not run the same since I brought it in for an oil change and tire rotation. Probably won’t be going back. More
Outstanding sales team. From selection to purchase, Aaron Kenner and Brandon Baldassaro made the buying process very easy. We had a great experience at this dealership. Highly recommended! Kenner and Brandon Baldassaro made the buying process very easy. We had a great experience at this dealership. Highly recommended! More
I had an early morning appointment for 745 online. I did not get my car I was told my car would be ready in three hours. But it was nine hours. Very bad and then I had to come back the next day. This happen not get my car I was told my car would be ready in three hours. But it was nine hours. Very bad and then I had to come back the next day. This happen too frequently. More
Fantastic as always! Amanda helped me get in and out and could not have been kinder. Could not have been happier about the price, too -- cost half of what it has cost me to get my oil changed at Jiffy Lube, could not have been kinder. Could not have been happier about the price, too -- cost half of what it has cost me to get my oil changed at Jiffy Lube, etc. LOVE coming to the dealer for my Passat, thank you again! More
I would like to thank Malcolm at Ray Brandt Volkswagen for helping my daddy finding something small a reliable and that will save on gas. He made the process so easy for him. I will most definitely send m for helping my daddy finding something small a reliable and that will save on gas. He made the process so easy for him. I will most definitely send my family and friends to him for all their car needs. Thanks again. More
Kermit was very insightful and helpful in regards to helping me pick out a new vehicle. He helped to make the process easier for making a selection. helping me pick out a new vehicle. He helped to make the process easier for making a selection. More
The sales staff was very prompt in responding to my email request and provided timely communication regarding the vehicle. Had o wait a little while for paperwork and had to go between dealership which slowe request and provided timely communication regarding the vehicle. Had o wait a little while for paperwork and had to go between dealership which slowed the process More
GREAT CUSTOMER SERVICE!!! MADE AN APPOINTMENT COMFIRED VIA TEXT! MY EXPERIENCE WAS EXCEPTIONAL @VW FROM THE TIME I WALKED IN, TO THE TIME I LEFT OUT. MALCOLM WAS AWESOME, VERY KNOWLEDGEABLE AND PROFESSION VIA TEXT! MY EXPERIENCE WAS EXCEPTIONAL @VW FROM THE TIME I WALKED IN, TO THE TIME I LEFT OUT. MALCOLM WAS AWESOME, VERY KNOWLEDGEABLE AND PROFESSIONAL. I JUST PURCAHSE A VW THAT WAS TOTALED BY AN UNINSURED MOTORIST 3 WEEKS AGO, SO NEEDLESS TO SAY IT BEEN A REAL ROLLERCOASTER RIDE BUT MALCOLM MADE MY CAR PURCHASE SUPER EASY WITH A GREAT PERSONALITY!!!! OH, IT WAS MY BIRTHDAY AS WELL SO NOT BAD AS A GIFT RIGHT!!! THANKS VW AND THE ASSOCIATES WHO STAYED LATE MAKING SURE I GOT MY NEW CAR, YOU GUYS ARE THE BEST. More
It was a real pleasure working with the team at Ray Brandt VW. We were searching for a very specific vehicle that was difficult to find. After talking with the sales rep, Aaron Kenner, we made the deci Brandt VW. We were searching for a very specific vehicle that was difficult to find. After talking with the sales rep, Aaron Kenner, we made the decision to buy from this dealership even though it was a fair distance from where we live. Aaron took the time to video the car in detail, provide the many features and benefits of the vehicle and VW brand, and explain the buying process so that we felt confident in our new purchase. Bottom line: he was professional, courteous, knowledgeable, and he was always available to take my call/text and answer any questions or concerns that I had. He made it very easy for us. Thank you Aaron and the Ray Brandt Team! We love our new vehicle! More