Premier Volkswagen of Harvey
Harvey, LA
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Wonderful customer service the staff members Kermit and Brandon was very helpful through the process. They made sure I had everything I needed and more! I would most definitely come back again.. Brandon was very helpful through the process. They made sure I had everything I needed and more! I would most definitely come back again.. More
I have never had a problem dealing with this company. The service is great and people very helpful and patient. The ones that work the service are as nice as they can be. service is great and people very helpful and patient. The ones that work the service are as nice as they can be. More
Amazingly efficient and knowledgeable team. Kermit met every expectation and was a great coach throughout our process. This was my Godson’s first car purchase and it was a great experience. every expectation and was a great coach throughout our process. This was my Godson’s first car purchase and it was a great experience. More
Very wonderful customer service and friendly staff! Felt welcome from start to finish with this team! Kermit and Brandon really helped streamline the entire process very well!! welcome from start to finish with this team! Kermit and Brandon really helped streamline the entire process very well!! More
Kermit was very professional, he made sure I had everything I needed he made my 1st experience at Ray Brandt Volkswagen the BEST!!! ….I would highly recommend everything I needed he made my 1st experience at Ray Brandt Volkswagen the BEST!!! ….I would highly recommend More
Devin and the Amanda are a great team. Both have incredible customer service skill which is important these days. I know all businesses are stretched thin as far as staffing but you would never kno incredible customer service skill which is important these days. I know all businesses are stretched thin as far as staffing but you would never know with them. More
I checked in with a tire issue; it had been very low, and after filling it it seemed to be leaking; I could not see a hole, but knew something was up. My car was seen very quickly. The service team attempted after filling it it seemed to be leaking; I could not see a hole, but knew something was up. My car was seen very quickly. The service team attempted to return my keys, saying that there was nothing wrong with my tire. I had the service folks check again. The service folks then noticed a nail in my tire and replaced it. Had I not pushed back, I’d have been stuck somewhere with a flat. The next morning, half of my dashboard lights all lit up at once - airbag, ABS, EXS, tire. I am finding another place to take our VWs, because I don’t trust the service. The staff that checked me in and out were very nice, however. More
While the wait was 3 hours, I was comfortable. Devin was a great customer service technician. His personality and attentiveness is exactly how customer representatives should be. a great customer service technician. His personality and attentiveness is exactly how customer representatives should be. More
I have always had good service!! i am happy with my Atlas and the service department. No issues, and good to work with this service department. Atlas and the service department. No issues, and good to work with this service department. More