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Premier Volkswagen of Harvey

Harvey, LA

4.2
591 Reviews

4050 Lapalco Boulevard

Harvey, LA

70058

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Showing 591 reviews

November 22, 2021

Workers aren't able to find nails in tires. Yet small roadside shops can find it. Takes 3 trips to service department to resolve a nail in a tire. Not worth the money to have tire service on vehicle. No More

by Nlpizani
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Majorie, Devin Johnson
Nov 22, 2021 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback. A member of Management will be in contact with you regarding your visit. Ray Brandt Auto Group

November 18, 2021

The employees sat around talking and joking while I waited four hours for an oil change. More

by TAMEEK83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Johnson
Nov 22, 2021 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback. A member of Management will be in contact with you regarding your visit. Ray Brandt Auto Group

November 18, 2021

Poor communication. Very difficult to deal with. Did not get an inspection sticker. Rarely called me back when I was told they would. Dealing with a replaced contacts window has been more an issue then it s More

by ABC15
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Vincent
November 17, 2021

Great service. Very engaging and helpful. Also very informative and communicative about everything related to my car More

by EAMINNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie, Devin Johnson
Nov 17, 2021 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 16, 2021

Very dishonest sales manager (Brandon)……..so long……dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest More

by JACKSONAARON26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaliyah Chopin, Brandon Baldassaro
Nov 17, 2021 -

Premier Volkswagen of Harvey responded

Thank you for the review, JACKSONAARON26. A member of Management will be in contact with you shortly regarding your visit. Ray Brandt Auto Group

November 15, 2021

Car shopping can be a stressful experience but my amazing sales rep Aaron changed all of that for me. Easy, efficient, honest, and all around great experience! I will be back and recommend family and friends More

by angelins1526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kenner
Nov 17, 2021 -

Premier Volkswagen of Harvey responded

Congratulations! We are so glad to hear that Aaron was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Volkswagen! Ray Brandt Auto Group #WeMakeItEasy

November 15, 2021

Last time I left steaming mad. This time it was a truly professional, positive experience. I'm hoping that the relaxed Covid guidelines allowed for a better customer service interaction. Regardless, I am t More

by GoodGollyMizMolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie, Devin Johnson
Nov 17, 2021 -

Premier Volkswagen of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback and are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2021

This was my first time purchase a vehicle on my own and was very nervous about the entire process. Malcolm and James helped me through the process and made it easy. They worked diligently to make sure I wa More

by latoya.harvey77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Bridges, James Gibson
Nov 11, 2021 -

Premier Volkswagen of Harvey responded

Congratulations! We are so glad to hear that Malcolm and James were able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Volkswagen! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2021

Salesman Mr. Buggage was professional, courteous and patient! The GM also was very helpful in the purchasing of a new VW Jetta! Thanks a bunch!!! More

by Davidrainge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibson, Kermit Buggage
Nov 11, 2021 -

Premier Volkswagen of Harvey responded

Congratulations! We are so glad to hear that Kermit was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Volkswagen! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2021

Arron was an excellent salesman and so polite! He explained everything to me very well. More

by rr5lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baldassaro, Aaron Kenner
Nov 11, 2021 -

Premier Volkswagen of Harvey responded

Congratulations! We are so glad to hear that Aaron was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Volkswagen! Ray Brandt Auto Group #WeMakeItEasy

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