Premier Volkswagen of Harvey

Amanda and service crew are so friendly and efficient. I never feel like they are bsing me. Always direct and honest. So glad I bought a VW and get to deal with these nice people I never feel like they are bsing me. Always direct and honest. So glad I bought a VW and get to deal with these nice people More

CAn't make an appointment. first come first serve. Waited hours for basic servicing. seems like a long time for easy service issue. first come first serve. Waited hours for basic servicing. seems like a long time for easy service issue. More

You can’t schedule appointments online, so now I have to show up and wait. I waited 2.5 hours for an oil change without any updates on when my car would be ready. Also, you now charge 3.5% for credit card t show up and wait. I waited 2.5 hours for an oil change without any updates on when my car would be ready. Also, you now charge 3.5% for credit card transactions but don’t advertise that on the website. If I had known I would have brought my check book. More

The worst customer service I have ever received. Brought my vehicle back three times- finally got it “repaired”. Dealt with the awful receptionist who made my blood pressure rise- the most terrible Brought my vehicle back three times- finally got it “repaired”. Dealt with the awful receptionist who made my blood pressure rise- the most terrible experience of my life- will be going to another Volkswagen dealership from here on out. More

The dealership was great on working on a car for us and I was glad was glad More

James and he’s team was extremely professional helpful, and trustworthy. Best Car Dealership experience. They make me feel at home and trustworthy. Best Car Dealership experience. They make me feel at home More

Between Michael Vincent, James Gibson and Brandon Baldassaro we couldn't have asked for a better experience! The deserve tons of accolades - hard work paid off, of course and I couldn't be happier! Baldassaro we couldn't have asked for a better experience! The deserve tons of accolades - hard work paid off, of course and I couldn't be happier! More

Very courteous, thorough, and professional in their service. Would recommend to a friend or colleague. service. Would recommend to a friend or colleague. More

I’m there for repair I’ve deal with the mechanic & they’re AWESOME great people & workmanship they’re AWESOME great people & workmanship More

Amanda did a great job! !! My service of a bad sensor was completed sooner than initially told. !! My service of a bad sensor was completed sooner than initially told. More