Premier Volkswagen of Harvey

I was informed when I first arrived about the waiting period. I waited for two and a half hours but I had a great book to keep me company and a full stomach. They took care of all my concerns about my ve period. I waited for two and a half hours but I had a great book to keep me company and a full stomach. They took care of all my concerns about my vehicle. Outstanding customer service and team! Thank you for the great experience and work at Ray Brandt Volkswagen. More

Could not get proper service on warranty on parts that should be under warranty not pleased should be under warranty not pleased More

Friendly and timely service. I drove up and my car was taken to the back within 10 minutes. I drove up and my car was taken to the back within 10 minutes. More

Malcolm & Brandon were great, very professional and patient! I am so grateful, I love my new carrrrrrrrrrrrrrrrrrr. patient! I am so grateful, I love my new carrrrrrrrrrrrrrrrrrr. More

Ashton was very professional and patient. He explained everything in detail to us and even got us a good deal with referring us to a great insurance person. I would recommended him to all my He explained everything in detail to us and even got us a good deal with referring us to a great insurance person. I would recommended him to all my family and friends. I was excited to ride home in my new Taos in less than 4 hours. Natalie & Clarence Gamble More

Amanda in service is the best! Everyone took really good care of me. I am so grateful, especially since I am new to the area! Everyone took really good care of me. I am so grateful, especially since I am new to the area! More

They took extra care of my concerns and vehicles needs and checked for any other possible problems. Everyone was nice and made my vehicle like new again. and checked for any other possible problems. Everyone was nice and made my vehicle like new again. More

Amanda was far from friendly or efficient. I had to call the service department from home (El Paso, TX) so that the service department at Ray Brandt would look up my warranty. I was told tha I had to call the service department from home (El Paso, TX) so that the service department at Ray Brandt would look up my warranty. I was told that because I did not buy my car from them (Ray Brandt), they could not look it up. Once it was proven by my dealership back home that I did have a warranty Ray Brandt did not do the correct thing under the warranty and almost got the warranty canceled due to their (Ray Brandt service department) incompetence. I will go to the dealership in Metairie or even the one in Mandeville before I go to Ray Brandt again. Even if I am staying on the West Bank. I have never been any place that has made me feel like less than a human being like Ray Brandt Service department did. More

I do not like it when I go to pay with my credit card and they charge you extra for the credit card payment so they force you to have cash in the job I had done brakes only was very expensive 300+ tax dollar they charge you extra for the credit card payment so they force you to have cash in the job I had done brakes only was very expensive 300+ tax dollars be robbing Peter to pay Paul More

It was 11:30 on a Saturday and my car wouldn't start. Once I got a jump start I contacted the Service Deparment about a replacement battery and was told to bring it right over. The battery was repl Once I got a jump start I contacted the Service Deparment about a replacement battery and was told to bring it right over. The battery was replaced and I was back on the road within an hour. More