Premier Volkswagen of Harvey

No battery at dealership for Tiguan had to wait 6days this should not really happen this should not really happen More

Amanda was awful! !! She had very poor customer service. She didn’t communicate process effectively. !! She had very poor customer service. She didn’t communicate process effectively. More

The service department is always helpful. They went above and beyond to make sure my needs were met. I would like to give a special thanks to Amanda & Devin. They both show great customer ser They went above and beyond to make sure my needs were met. I would like to give a special thanks to Amanda & Devin. They both show great customer service. More

Mr.Mike helped me get a pretty decent car. I guess you can say it’s one I’d never thought I’d be able to get. can say it’s one I’d never thought I’d be able to get. More

The Ray Brandt VW Service dept does excellent work, and I've always had quick and reliable service from them. However, WW needs to resolve these ABS sensor issues. I have a 2017 VW Beetle and I've had to I've always had quick and reliable service from them. However, WW needs to resolve these ABS sensor issues. I have a 2017 VW Beetle and I've had to change 3 of the 4 sensors already at $500 each. When a sensor goes out, it puts the engine in limp mode and it will not go over 30 mph. I live an hour from the service center, so it is a major hassle to deal with. I own 3 VW vehicles (Beetle, Jetta and Tiguan). I only hope the other two vehicles don't start having the same issues. I switched from Ford to VW for the competitive pricing and quality. I'm hoping that I don't regret it in the long run. With that being said, the Ray Brandt svc and sales team are top notch and make these trips as painless as they possibly can. More

It took 3 weeks to repair a tail light. Service department knew that we were waiting for the repair to continue our trip to California. Service department knew that we were waiting for the repair to continue our trip to California. More

The worst service i ever witness and i have warned all all my friends and all my friends and More

The dealership was professional and the service was great. I will return when other service is needed. great. I will return when other service is needed. More

Easy to schedule. Quick and complete service. Comfortable waiting area- very friendly staff. Will return. Quick and complete service. Comfortable waiting area- very friendly staff. Will return. More

The service technician was very courteous and knowledgeable. He test drove my car with me and explained everything in layman's terms. Please thank him for his patience with me. knowledgeable. He test drove my car with me and explained everything in layman's terms. Please thank him for his patience with me. More