Premier Volkswagen of Harvey

Very professional salesman. Great customer service. Our deal was handled great! Great selction of vehicles. Great customer service. Our deal was handled great! Great selction of vehicles. More

Always a friendly staff and easy to work with. The crew are always very professional. The crew are always very professional. More

Great staff from front to rear. Love the product and environment that is put in place when u work with the dealership. Love the product and environment that is put in place when u work with the dealership. More

The service is very good and they work in a timely manner, they are professional about they work and very friendly. manner, they are professional about they work and very friendly. More

I started going to this VW dealership because the other dealership in New Orleans has disappointed me. I'm upset with Ray Brandt VW now because they have started to charge a 3.5% surcharge if you use a cre dealership in New Orleans has disappointed me. I'm upset with Ray Brandt VW now because they have started to charge a 3.5% surcharge if you use a credit OR debit card. They want cash or a check. Excuse me! Companies originally started taking cards because they are convenient for both the consumer and the business, Additionally, businesses didn't have to deal with the bad checks that were being written. Until they reverse this idiotic money grab of a policy, I AM NEVER GOING BACK TO RAY BRANDT VW! They are forcing me to use independent auto repair shops and I am more than happy to oblige. More

Terrible experience! Will not be going to this location in the future. Took 3 attempts to fix my car and I have no confidence that the issue won’t come back. Will not be going to this location in the future. Took 3 attempts to fix my car and I have no confidence that the issue won’t come back. More

Took a little longer than expected, but super nice. Did an oil change and device. Also fixed two recalls. Did an oil change and device. Also fixed two recalls. More

It was bad had my car fix for Engine light one problem there to the other. The mechanic does not know what he’s doing and I think from this point that I’m being taking. there to the other. The mechanic does not know what he’s doing and I think from this point that I’m being taking. More

Oil change done incorrectly. Put to much oil light came on had to go back. Very inconvenient just went to get pizza when light came on. I pulled in told them what was going on. I Put to much oil light came on had to go back. Very inconvenient just went to get pizza when light came on. I pulled in told them what was going on. I had someone meeting me to grab the hot food. Someone came out said it would only take 10 minutes insisted on taking in back right then . Wouldn’t wait for them to get there to get the food. I sent them home. Took over 30 minutes before they came out. No seem concerned about the situation. When I told the guy he didn’t have to lie I had someone coming for the food he just shrugged his shoulders. So my food was ruined. Had one person finally come ask me if I needed help after me standing by service desk for about 15. No urgency at all More

Explanation of the cost of service was not explained. My price was not told to me before the repairs were done. I what was wrong and did I want it fixed. I said yes. but after waiting 7 hours in the wa My price was not told to me before the repairs were done. I what was wrong and did I want it fixed. I said yes. but after waiting 7 hours in the waiting I was told my car was ready and my total was over $500.00 The part was only $96.00 and labor was $400.00. ridiculous. If this was told me I would have just purchased the part. I am a Senior Citizen on a fixed income. Thank you More