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Premier Toyota of Amherst

Amherst, OH

4.8
1,377 Reviews

47190 Cooper Foster Park Road

Amherst, OH

44001

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Showing 1,377 reviews

May 27, 2017

Friendly service . Have used service department on my Rave and car always returned to me cleaner then why I bought it in Would highly send friends and family to this More

by Debbm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Bonica
May 30, 2017 -

Premier Toyota of Amherst responded

That's so great to hear, thank you for the lovely review!

May 27, 2017

Great! Have bought 2 cars now from Gavin, great experience both times! I would highly recommend him, and premier toyota! You can trust these guys for a fair More

by Bri54678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Baker
May 30, 2017 -

Premier Toyota of Amherst responded

Thank you so much for your loyalty, we look forward to selling you your 3rd vehicle too!

May 25, 2017

Tire service My last visit to Premier was pretty straight forward. The repair service found the nail in my tire, repaired it from the inside, and now the "tire li More

by Carol Ann 321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
May 26, 2017 -

Premier Toyota of Amherst responded

Nice! Glad to hear you didn't have to replace the whole tire :)

May 25, 2017

Low Pressure-Good closeout Procedure The sales process was low-pressure and the attention from the Manager was top-notch. I appreciated the back-end closeout procedures which respected m More

by tango
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Lama, Rick Zambrana, Rick Bonica
May 26, 2017 -

Premier Toyota of Amherst responded

We love Ray too!! Thank you so much for the review, congrats!

May 22, 2017

Quick and efficient Brett made my experience of buying a car a lot of fun. Even the paper work didn't seem overwhelming. He knows exactly the how, what, why and when. I w More

by Hiswayisperfect22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Kopa
May 22, 2017 -

Premier Toyota of Amherst responded

Thank YOU! Brett does an awesome job and we are so fortunate to have him on the team.

May 22, 2017

Well worth the drive After many hours of searching for the right car online, i settled on one from Premier Toyota. Brett was an A+ associate to work with! His description More

by Kia sxl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Kopa
May 22, 2017 -

Premier Toyota of Amherst responded

Thank you so much for the recommendation and for choosing Premier Toyota!

May 20, 2017

Photoshop used car photos Drove over an hour to test drive a used car that the deaership had. Spent a lot of time asking questions on the phone and scrutinizing their pictures More

by Photoshop used cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rino Siguencia
May 22, 2017 -

Premier Toyota of Amherst responded

I assure you that we absolutely do NOT Photoshop pictures of used vehicles. Our Photographer doesn't even have that program on her computer. If you could contact our Customer Care Team at 440-985-6100 and let us know specifically what vehicle and rust spots you are referring to, it would help us clarify the situation.

May 19, 2017

Enjoyable experience. We were handled by a courteous, helpful salesman and other staff. They were very thorough and knowledgeable. They were very flexible and were able to More

by mike001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Kopa
May 22, 2017 -

Premier Toyota of Amherst responded

We're so glad to hear that you had an enjoyable experience, we look forward to seeing you in Service too!

May 18, 2017

Happy with my new truck Great people to deal with who really go the extra mile to make you happy with your purchase. Rick stayed way later than he was supposed to be there to More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Bonica
May 19, 2017 -

Premier Toyota of Amherst responded

Great pic, congrats on your new ride!

May 16, 2017

satisfied customer very professional. felt like I mattered. chris was there for me the whole way answering all questions showed me all features on the vehicle very happ More

by willy56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris h.
May 19, 2017 -

Premier Toyota of Amherst responded

Awesome! Welcome to the Premier Toyota Family!

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