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Premier Toyota of Amherst

Amherst, OH

4.9
1,374 Reviews

47190 Cooper Foster Park Road

Amherst, OH

44001

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Showing 1,374 reviews

May 25, 2017

Low Pressure-Good closeout Procedure The sales process was low-pressure and the attention from the Manager was top-notch. I appreciated the back-end closeout procedures which respected m More

by tango
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Lama, Rick Zambrana, Rick Bonica
May 26, 2017 -

Premier Toyota of Amherst responded

We love Ray too!! Thank you so much for the review, congrats!

May 22, 2017

Quick and efficient Brett made my experience of buying a car a lot of fun. Even the paper work didn't seem overwhelming. He knows exactly the how, what, why and when. I w More

by Hiswayisperfect22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Kopa
May 22, 2017 -

Premier Toyota of Amherst responded

Thank YOU! Brett does an awesome job and we are so fortunate to have him on the team.

May 22, 2017

Well worth the drive After many hours of searching for the right car online, i settled on one from Premier Toyota. Brett was an A+ associate to work with! His description More

by Kia sxl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Kopa
May 22, 2017 -

Premier Toyota of Amherst responded

Thank you so much for the recommendation and for choosing Premier Toyota!

May 20, 2017

Photoshop used car photos Drove over an hour to test drive a used car that the deaership had. Spent a lot of time asking questions on the phone and scrutinizing their pictures More

by Photoshop used cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rino Siguencia
May 22, 2017 -

Premier Toyota of Amherst responded

I assure you that we absolutely do NOT Photoshop pictures of used vehicles. Our Photographer doesn't even have that program on her computer. If you could contact our Customer Care Team at 440-985-6100 and let us know specifically what vehicle and rust spots you are referring to, it would help us clarify the situation.

May 19, 2017

Enjoyable experience. We were handled by a courteous, helpful salesman and other staff. They were very thorough and knowledgeable. They were very flexible and were able to More

by mike001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Kopa
May 22, 2017 -

Premier Toyota of Amherst responded

We're so glad to hear that you had an enjoyable experience, we look forward to seeing you in Service too!

May 18, 2017

Happy with my new truck Great people to deal with who really go the extra mile to make you happy with your purchase. Rick stayed way later than he was supposed to be there to More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Bonica
May 19, 2017 -

Premier Toyota of Amherst responded

Great pic, congrats on your new ride!

May 16, 2017

satisfied customer very professional. felt like I mattered. chris was there for me the whole way answering all questions showed me all features on the vehicle very happ More

by willy56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris h.
May 19, 2017 -

Premier Toyota of Amherst responded

Awesome! Welcome to the Premier Toyota Family!

May 13, 2017

Great sales staff The sales and service staff are great making sure it's done right. Very friendly and knowledgeable, looking for the best interest of the customer. I More

by TomS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Kubic, Marcus Turner, Ethan Christopher
May 15, 2017 -

Premier Toyota of Amherst responded

Awesome, we definitely want you back! Thank you so much for the kind words.

May 13, 2017

Excellent, as always Thorough explanation of service, finished in much less time than was estimated, always courteous, comfortable waiting area, car was clean. I recommen More

by ddpolecat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Christopher
May 15, 2017 -

Premier Toyota of Amherst responded

Thank you for your recommendations, we really appreciate it! We look forward to taking care of you next time.

May 12, 2017

85000 mile service Chris was very clear on recommendations for service. I was pleased with quick turn around and pricing for service was reasonable. We always use Premi More

by Steveg1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Christopher
May 15, 2017 -

Premier Toyota of Amherst responded

Thank you for your loyalty and the review!

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