Premier Toyota of Amherst
Amherst, OH
Filter Reviews by Keyword
By Type
Showing 1,377 reviews
I received great service with my new car purchase at Premier Toyota. sales representative Dan Smith was so helpful in getting my deal completed. Once again, great Job! Premier Toyota. sales representative Dan Smith was so helpful in getting my deal completed. Once again, great Job! More
I've always dreaded car shopping, spending all day at the dealership, and pushy sales! Until I had the opportunity to work with Tariq at Premier Toyota of Amherst. What a difference! Informative (not push dealership, and pushy sales! Until I had the opportunity to work with Tariq at Premier Toyota of Amherst. What a difference! Informative (not pushy), knowledgeable (vehicle specs), more than fair (trade value), and most of all, respectful of my time constraints (he came in on his day off). I spent a total of an hour and a half from beginning to end on my purchase. I am very happy with my experience and will be returning to Premier Toyota of Amherst for my next purchase! Thank you, Tariq! More
I felt like Tariq went out of his way to find the right car for me. Both he and Jennifer made the process enjoyable and easy to understand! I wouldn't go to anyone else. car for me. Both he and Jennifer made the process enjoyable and easy to understand! I wouldn't go to anyone else. More
Detailer repaired large scratch at no cost as a customer service. A scratch from a parking lot appeared on the drivers side door. We had picked up the new vehicle five months earlier, but the sal customer service. A scratch from a parking lot appeared on the drivers side door. We had picked up the new vehicle five months earlier, but the salesman, Tariq, worked with the detailer to get the scratch buffed out so it was invisible while I waited about 15 minutes at the dealership. I offered to pay for this service, however it was done at no cost and it is impossible to tell there was ever a scratch, I have not bought many new cars, but this dealership worked with us and we were not charged over MSRP in mid-2022, as the Honda dealers and local Subaru & Hyundai dealers were charging $2,000-$3,000 over MSRP because of lack of availability. Each time I return to Premier Toyota I am surprised by something better than I expected. More
Took in my 1999 Toyota Tacoma on a Friday aftetnoon. Service guys came in got it diagnosed and back to me next day; which was a Saturday no less. Fast service with helpful staff. Service guys came in got it diagnosed and back to me next day; which was a Saturday no less. Fast service with helpful staff. More
We were greeted when we came in and Tariq, my salesperson was great. He went above and beyond his job to help me get the vehicle I wanted. Because of the service from him I will be sending friends and fami was great. He went above and beyond his job to help me get the vehicle I wanted. Because of the service from him I will be sending friends and family to your place. He made a toyota believer out of me. More
The process was extremely fast, I was on a time crunch I had to leave for a meeting, they understand and helped me out. Also, negotiated well on my trade appraisal, they were willing to compromise, and got had to leave for a meeting, they understand and helped me out. Also, negotiated well on my trade appraisal, they were willing to compromise, and got me into a new vehicle lease, great deal! Ryan, the manager in Colin in sales did a great job, and exceeded my expectations, would recommend safe trips to other dealerships. If you live near Amherst, give them an opportunity first. More
This dealership provides outstanding customer service. Their service department is a breath of fresh air for Toyota dealerships in my area. It is because of their service department that I continue to ret Their service department is a breath of fresh air for Toyota dealerships in my area. It is because of their service department that I continue to return to have all of our Toyota's serviced there. Great jobs guys. Please keep it up! More