
Premier Toyota of Amherst
Amherst, OH
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Buying a new car Rick was very personable and attentive..I originally expressed interest in a car I found on line and he contacted me right away. This has probably bee Rick was very personable and attentive..I originally expressed interest in a car I found on line and he contacted me right away. This has probably been the most hassle free car buying experience I have ever had. I highly recommend Rick and this dealership More
Very helpful and pleasant The staff was extremely pleasant despite it being a busy day with people everywhere. Every sales person was occupied and still it never felt like anyo The staff was extremely pleasant despite it being a busy day with people everywhere. Every sales person was occupied and still it never felt like anyone was pushed aside or rushed. More
The most exceptional dealership experience The most exceptional service I have ever had at any dealership. The attention to every detail and the most top notch customer service was outstanding. The most exceptional service I have ever had at any dealership. The attention to every detail and the most top notch customer service was outstanding. Even after all the paperwork was signed and finished these men still took time out of their day to explain features of the car and all questions I had. From here on out I will never go anywhere else to purchase or lease a vehicle. More
Fast and friendly car buying Was very impressed and pleased with the overall experience. Drew Lipold was polite and considerate; He treated my fiancé’s opinion with just as much c Was very impressed and pleased with the overall experience. Drew Lipold was polite and considerate; He treated my fiancé’s opinion with just as much consideration as mine. It took less than an hour from start to finish with all paperwork involved. Drew also made sure that after the car was purchased, my fiancé was given a complete demo of the options on the car; every question she had was answered. We will definitely be repeat customers. More
Absolutely Incredible Experience - Exceeded ALL Expectations After nine months of searching for a Tacoma TRD Pro, and going through NUMEROUS bad experiences, Tariq and his team hooked me up with a 2018 Tacoma TR After nine months of searching for a Tacoma TRD Pro, and going through NUMEROUS bad experiences, Tariq and his team hooked me up with a 2018 Tacoma TRD Pro with all the options I wanted; most importantly, the manual transmission. The whole team over there treated me great throughout the whole process. What really makes this unique is that I actually live in Wisconsin. I flew into Cleveland, Tariq picked me up, and the team had everything laid out and ready to go. I did the inspection, signed all the paperwork, and finalized the financing in an hour. They made sure to get me back on the road, and I had a great trip back in my new Tacoma. Tariq gets a bonus star for loading up my glove box with bottles of water! :) It sounds crazy, but for as inexpensive as the flight was, and the quality service I received, I could easily see myself working with this dealership in the future when I'm in need of a rarer Toyota. I'll keep my eyes out for a Thunder Gray Toyota 86 w/manual transmission... ;) More
Satisfaction I have bought several cars from this dealership, and the experience has always been satisfactory. The service is great and the sales person is so hel I have bought several cars from this dealership, and the experience has always been satisfactory. The service is great and the sales person is so helpful. Always professional. More
Awesome Experience Tariq and Marcus were beyond amazing. The process was simple and fast. I came here because my daughter purchased a vehicle and I am happy I worked wit Tariq and Marcus were beyond amazing. The process was simple and fast. I came here because my daughter purchased a vehicle and I am happy I worked with Tariq. Marcus made it possible to get me into a vehicle. Premier Toyota was excellent and I will be sure to come back. Thank you Premier. More
Horrible experience with the purchase of used car Even though they knew about the bad A/C, they still sold the car without fixing it. Also one the car is sold they are not fixing it. Even though they knew about the bad A/C, they still sold the car without fixing it. Also one the car is sold they are not fixing it. More
Fast friendly service Fast and friendly service. They a had the vehicles discussed over the phone ready for test drive and had numbers ready by the time we returned. Was Fast and friendly service. They a had the vehicles discussed over the phone ready for test drive and had numbers ready by the time we returned. Was one of the easiest car buying experiences. More
Over the Top!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The service provided was 'A' One. The professionalism shown gave me added comfort knowing I had made the right choice, with Toyota of Amherst. Love m The service provided was 'A' One. The professionalism shown gave me added comfort knowing I had made the right choice, with Toyota of Amherst. Love my car. More