Premier Toyota of Amherst
Amherst, OH
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Can't say enough about Premier Toyota. Due to an unfortunate circumstance, I needed to trade in the first car I purchased here for another. With newborn twins and plenty of family things g Due to an unfortunate circumstance, I needed to trade in the first car I purchased here for another. With newborn twins and plenty of family things going on, Josh in sales, Russ in service (& his team), Drew in finance, along with management helped to take care of the situation promptly & without any pressure so that I could get back to my family. This is the second car I've purchased in as many months & I cant imagine working with another dealership. While I have family that work in this business out west, I dont even think I would have received the type of service from them that I did from Premier Toyota. Don't go anywhere else. More
Just picked up my first ever new car and first Toyota. Jenny Hillis made the experience enjoyable, quick, and absolutely zero pressure. Drew also added to the enjoyment and was a pleasure to work with. Th Jenny Hillis made the experience enjoyable, quick, and absolutely zero pressure. Drew also added to the enjoyment and was a pleasure to work with. The experience was great and I highly recommend the dealer and Jenny for anyone looking for their next new car! Thanks again Jenny! Tim More
Excellent service, such a positive experience. My saleswomen Jenny Hillis kept me informed every step of the way. She couldn’t have been more helpful. This was my first time buying a new car on my My saleswomen Jenny Hillis kept me informed every step of the way. She couldn’t have been more helpful. This was my first time buying a new car on my own and Jenny helped me so much. Drew the financial manager was also excellent, informative and kind. I highly recommend this dealership. More
Disappointed is an understatement…I bought a car from here nearly 6 years ago and had such a positive experience that I recently chose to return to buy a new car vs. going to my local Toyota dealership. here nearly 6 years ago and had such a positive experience that I recently chose to return to buy a new car vs. going to my local Toyota dealership. I even expressed this to the salesperson I spoke to - Let me just say things have definitely changed. No communication and very unprofessional. I requested my down payment back, as I would rather give my business to someone who actually wants it and is willing to help me! Do better for your customers…especially a returning one! More
Very accommodating, no pressure and they actually listen to you. No stereotypical sales acts here. Professional and caring. You can trust them to do right by the customer. to you. No stereotypical sales acts here. Professional and caring. You can trust them to do right by the customer. More
Salesmen were courteous, professional and efficient; good communications; vehicle was fairly priced. Will need to take vehicle in for more explanations. communications; vehicle was fairly priced. Will need to take vehicle in for more explanations. More
I have only dealt with the service department really and they have been great. Fast and always keep me updated about whats going on. Very nice, but not overly fake nice. I feel comfortable while I am the they have been great. Fast and always keep me updated about whats going on. Very nice, but not overly fake nice. I feel comfortable while I am there and waiting. More