Back

Premier Toyota of Amherst

Amherst, OH

4.9
1,376 Reviews

47190 Cooper Foster Park Road

Amherst, OH

44001

Directions

By Type

Showing 1,376 reviews

December 13, 2023

Can't say enough about Premier Toyota. Due to an unfortunate circumstance, I needed to trade in the first car I purchased here for another. With newborn twins and plenty of family things g More

by macayhunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Fisher, Joseph Angle, Josh Watkins, Premier Customer Service
Dec 13, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We truly appreciate you taking a moment to share your kind words and feedback. We are so pleased to hear about your experience with our Sales and Service staff. Congratulations on the vehicle purchase! We look forward to seeing you again!

December 03, 2023

Just picked up my first ever new car and first Toyota. Jenny Hillis made the experience enjoyable, quick, and absolutely zero pressure. Drew also added to the enjoyment and was a pleasure to work with. Th More

by tjcff156
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Hillis
Dec 04, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We are so pleased to hear. We thank you for your kind words and feedback. We truly appreciate it and you. Congratulations on the vehicle purchase!

November 30, 2023

Not yet finished. .....waiting for parts. Thank you Will return next week for the rest of the service. More

by MarlSm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Nov 30, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We truly appreciate it and you. We look forward to seeing you again!

November 29, 2023

Excellent service, I'm very happy with everything you do. Thank you very much for all good work. And Ted is always on top of things. More

by Maria Petrescu Boboc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Nov 29, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We are truly pleased to hear about your experience with us. We appreciate you taking a moment to share your kind words. We look forward to seeing you again!

October 28, 2023

Excellent service, such a positive experience. My saleswomen Jenny Hillis kept me informed every step of the way. She couldn’t have been more helpful. This was my first time buying a new car on my More

by Renee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Hillis saleswomen, Drew,finance
Oct 30, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We are so pleased to hear about your experience with us. We appreciate your kind words and feedback. Congratulations on the vehicle purchase!

October 26, 2023

Disappointed is an understatement…I bought a car from here nearly 6 years ago and had such a positive experience that I recently chose to return to buy a new car vs. going to my local Toyota dealership. More

by Lfisher
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Grant, Joseph Angle
Oct 27, 2023 -

Premier Toyota of Amherst responded

On behalf of Premier Toyota, we are so sorry to hear about your experience with us. At your earliest convenience, could you please give our New Car Manager a call to further discuss this matter? His direct line number is 440-985-6168. We look forward to speaking with you soon.

October 15, 2023

Very accommodating, no pressure and they actually listen to you. No stereotypical sales acts here. Professional and caring. You can trust them to do right by the customer. More

by carlawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Watkins
Oct 16, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We are so pleased to hear. We thank you for your kind words and taking the time to share. We look forward to seeing you again!

October 07, 2023

Salesmen were courteous, professional and efficient; good communications; vehicle was fairly priced. Will need to take vehicle in for more explanations. More

by tannable00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Werley, finance, Tariq Muqeet, Collin DiMario
Oct 09, 2023 -

Premier Toyota of Amherst responded

Thank you for the review. At your earliest convenience, could you give our Customer Relations Manager a call? We would love to discuss your experience and learn what we could have done differently to earn that 5th star. Her direct line is 440-985-6112. You can also reach our New Car Manager directly at 440-985-6168. We look forward to speaking with you soon!

September 17, 2023

Excellent experience. Tariq was a great salesman who made the experience just great. Well done More

by Jaclark2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq Muqeet, Joseph Angle
Sep 18, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We are truly pleased to hear about your experience. We appreciate your kind words and you. We look forward to seeing you again!

September 14, 2023

I have only dealt with the service department really and they have been great. Fast and always keep me updated about whats going on. Very nice, but not overly fake nice. I feel comfortable while I am the More

by mascottV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Samantha and Mathieu were very helpful and polite
Sep 14, 2023 -

Premier Toyota of Amherst responded

Thank you for the 5-star review! We are truly pleased. We appreciate your kind words, feedback, and you. We look forward to seeing you again!