Premier Toyota of Amherst

We purchased a new 2009 Camry Hybrid on Labor Day 2008 from Premier Toyota in Amherst, Ohio. I had been negotiating with Nannette Peters about a purchase and 2 possible trade in's over a couple days prior from Premier Toyota in Amherst, Ohio. I had been negotiating with Nannette Peters about a purchase and 2 possible trade in's over a couple days prior by email. Then I went to the dealership and Nannette let me try out 2 other Camrys and show my wife. We then had a hard time chosing between the v-6 model and the hybrid but she and the manager were very helpfull in giving us the time we needed to finaly decide and then reach a deal. Their patience and trust in me, paid off. I highly recommend this dealership and especially Mrs Peters. James E Mostek, Sr More

This is probably the most modern dealership I`ve ever been in. The sales staff and service people are very friendly and I really enjoy going there. the dealership is very clean and well-lit. I enjoy the been in. The sales staff and service people are very friendly and I really enjoy going there. the dealership is very clean and well-lit. I enjoy the waiting area. It seems like your sitting at home waiting, especially with the fireplace going. It`s too bad not all dealerships are like this, but then I probably wouldn`t appricate it as much as I do then. Keep up the good work. Thank-you Michael Finlay (2007Scion Tc owner) More

In the spring of 2007, my partner and I went to Premier Toyota in Amherst with the thought of looking at, and perhaps buying, a Prius. We had the great good fortune of being "assigned" Nanette Peters as o Toyota in Amherst with the thought of looking at, and perhaps buying, a Prius. We had the great good fortune of being "assigned" Nanette Peters as our sales representative. She was, in a word, splendid. In a few more words, she was also extremely helpful, well-informed, courteous, and eager to help us find exactly the right car. And that is just what happened. We bought a Prius from her that day, and we love it so much that we are on the waiting list for a 2010 model, which we would not consider buying from anyone else but Nanette. Our experience with her was so positive that we have unhesitatingly recommended her to a number of our friends, several of whom have indeed bought cars from Premier. We hope everyone in this dealership understands what an asset they have in Nanette. In addition, we have been taking our Prius to Premier for service ever since we bought it, and we have found the service there to be exceptional as well. You've got a good thing going! We are now looking forward eagerly to driving our new 2010 Prius out of your lot sometime soon. More

The sales guy was nice the only problem I had was with the Service Center. Nobody called me to tell me my car was ready when I had it in to put in a sun roof..... I had to call to see if it was done and t the Service Center. Nobody called me to tell me my car was ready when I had it in to put in a sun roof..... I had to call to see if it was done and then they didn't wash it. When we asked they weren't very friendly about it. The sales guy was friendly, patient, and helpful. More

After so many dealers visited in my area, this one is by far the best! Great people, with friendly personalities. They all understood what I was there for, and made sure I got exactly what I wanted for the far the best! Great people, with friendly personalities. They all understood what I was there for, and made sure I got exactly what I wanted for the price. I recommend this dealership to everyone who wants a great car. Thank you Premiere Toyaota! More

My experience with Premier Toyota has been enjoyable thus far, this is an extraordinary statement in my case. Every other dealership in the area seems not to be honest in some respect, or downright rude and far, this is an extraordinary statement in my case. Every other dealership in the area seems not to be honest in some respect, or downright rude and degrading. Everyone at Premier seems to understand how client/customer relations and perspective ought to be. My Sales manager absolutely understood and took serious the personal investment pain and committment that I endured. I did not purchase the most expensive unit on the lot by far, despite that I receieved personal attention. Every service visit thus far has been a positive experience, and as time goes by all of the folks at Premier have continued to build the positive experience. There is nothing other to think but that Premier Totota has represented what I beleive to be the best and what I have come to know the Toyota brand for, a solid value for the dollar. The best investment You can make in what is one of modern life's most expensive appliances, the automobile. So far at Premier, the service department handles my vehicle professionally, Jill at the Cashiers desk is always friendly, and the process is smooth. So far, my Toyota has been all I expected and more. When this vehicle is ready to replace for me, I will be returning to Premier for the purchase of my next Toyota. More

Sales Person Rob Kubic and Premier Toyota were a pleasure to deal with. Rob was very straight forward and true to his word on everything we spoke about over the phone. Rob arranged a great deal for me on a to deal with. Rob was very straight forward and true to his word on everything we spoke about over the phone. Rob arranged a great deal for me on a new Sequoia that was loaded with options. I actually drove in from out of state to work with him on my new vehicle and trade in. In addition, the facility is extremely modern and comfortable. Thanks again for a great experience. More

I feel that Premier does its best to milk every cent out of me. If I go in for a "Free" oil change or Auto Butler service, then I also have to pay for a car cleaning or some whatever-thousand mile service of me. If I go in for a "Free" oil change or Auto Butler service, then I also have to pay for a car cleaning or some whatever-thousand mile service they suggest. I also spoke a woman in finance about getting out of Auto Butler, but she didn't return my call. I feel I paid too much for the car and am now locked into a rate. More

My whole adult life of 40+ years I have been a Ford man until now, my wife talked me into looking for her a new car I said Ford and she said I'm tired of Fords. She said I want to look at Toyota. Cry I d until now, my wife talked me into looking for her a new car I said Ford and she said I'm tired of Fords. She said I want to look at Toyota. Cry I did, tears of JOY. We loved buying our new 2009 Camry through Nicole Marks, she was down to earth and honest. Thank you Premier Toyota!! P.S. We also love the car... More

I have been to no.of Toyota delarships before coming to Premier Toyota. I can feel the difference in customer service as soon as you enter the showroom. The way they greet you into the showroom and the way Premier Toyota. I can feel the difference in customer service as soon as you enter the showroom. The way they greet you into the showroom and the way they offer water, coffe and stuff is out standing. I never experienced that kind of hospitality at any other car dealership. I am really impressed. Omar is relatively new in his job and he is still in the process of learning. He could have handled certain situations in a little better way but again he is new and learning. Other than those few issues because of a new salesman we had a great experience. More