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Premier Subaru - Service Center

Branford, CT

4.7
324 Reviews

324 Reviews of Premier Subaru - Service Center

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March 15, 2023

As expected the level of integrity and courtesy were met on this visit at Premier. I always enjoy dealing with Maegan as my advisor. She is always upbeat and listens to my concerns. Will return soon.! More

by Daddy O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Mar 17, 2023 -

Premier Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Safe travels!

March 14, 2023

These guys are efficient and very polite! They also are very accurate about how much time the appointment will take. More

by iris_butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phylann Perrotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Koumoutseas AWESOME
Mar 17, 2023 -

Premier Subaru responded

Hi Iris_butterfly, we are very happy to have provided you with such a positive experience!

March 13, 2023

Very good service dept…have used them since purchasing the vehicle from the same dealership. Seriously think about getting another Subaru and the dealership has certainly earned first crack at getting my More

by 120WTF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
La'Trell Alson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Premier Subaru responded

Hi, we really appreciate your great feedback! We want all our customers to feel this way when leaving our dealership!

March 13, 2023

I get my car towed in when almost every light went off on my dashboard. They had it in, diagnosed and fixed same day. Not only that they found that the issue was covered by a warrantee saving me a ton of mon More

by ablifford3.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Premier Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.

March 09, 2023

It is always easy to get a service appointment at Premier Subaru. They always review the work performed and get you in and out quickly. More

by PAUL J. ELLIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Premier Subaru responded

Paul J. Elliott, thank you for your kind words! We're happy we could help.

March 05, 2023

I always enjoy getting my Subaru serviced by Premier Subaru. They are a wonderful, caring service facility and take the time to not upsale you but, help you with what your car needs. They do it with gre More

by Hannah C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Mar 16, 2023 -

Premier Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

March 01, 2023

Great experience today at Premier. Maegan was terrific---she answered all my questions--was very quick to respond--was professional and friendly. Thanks to all the technicians---love t More

by lyonsmary2486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Mar 17, 2023 -

Premier Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2023

I'm currently driving our 5th Subaru from Premier. Excellent cars and Premier provides excellent customer service. My late husband was a manufacturing engineer with a specialty in quality control an More

by barbaradahl48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Mar 17, 2023 -

Premier Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2023

Always professional friendly and accommodating. This dealership is the absolute best! I feel like if I take my car to Premier it will keep running well for many years! More

by ritamcwother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Premier Subaru responded

Ritamcwother, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2023

One of the very best Subaru establishments in Connecticut. Bob Alvine, President, oversees all operations. His customers have always been his top priority and it is reflected in his exceptional S More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kudej
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martine Raes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phylann Perrotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
La'Trell Alson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Galaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Premier Subaru responded

Ted, your wonderful feedback and rating mean a lot to us.

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