Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
324 Reviews of Premier Subaru - Service Center
Sort by
April 08, 2023
My review is over the service department and the great job my advisor did. To make a long story short, my vehicle was purchased at another dealership and had some issues. Initially this dealership was hav job my advisor did. To make a long story short, my vehicle was purchased at another dealership and had some issues. Initially this dealership was having a difficult time diagnosing the full extent of the problem and it became very frustrating. My advisor Maegan understood my frustration and never took my attitude to heart. She really is a trooper and I thank her so much for all she did to help. She actually went above and beyond to help. I do recommend seeing her and Premier Subaru for service. Who else would stay late to get a warranty company to pay up? Great people and they do work very hard. I honestly do not recall who I spoke to in parts, but he was knowledgeable and helped me to fix a problem with my other car. Saved me thousands just by him asking questions. Another time I came there and the parts guy actually went out and looked at the trim molding I was having an issue with and fixed it on the spot. The team at Premier Subaru is simply awesome and they go over and above. Thank you guys. More
by coyoterunner
Employees Worked With
Maegan Collazo
April 05, 2023
Great service and friendly staff in the service area. . The building is very clean and bright. You can watch your car being worked on through the service window . The building is very clean and bright. You can watch your car being worked on through the service window More
by Jimnolan39
April 01, 2023
I have been very pleased with the service at Premier. .. quality work and very courteous treatment. I was thrilled at my last visit when my service advisor, Maegan Collazo, told me that my alignment was .. quality work and very courteous treatment. I was thrilled at my last visit when my service advisor, Maegan Collazo, told me that my alignment was off on my 2020 Forester -- and then, went on to tell me it was covered under my manufacturer's warranty. When I ordered new windshield wipers, I learned that was also covered under my warranty... amazing!! More
by DaveKilleen
Employees Worked With
Maegan Collazo
March 29, 2023
Great service is why we keep going back to Premier! They go the extra mile to make you completely happy! They go the extra mile to make you completely happy! More
by aspendogy1
March 23, 2023
I've owned several Subaru vehicles over the years and have always been impressed with the service I've received. In keeping with that trend, the service I've received from this dealer has been absolutel have always been impressed with the service I've received. In keeping with that trend, the service I've received from this dealer has been absolutely superb. More
by william.philbrick
March 15, 2023
My first service visit for an oil change. The advisor was incredibly helpful and answered all my questions. The service was fast and thorough. Highly recommend The advisor was incredibly helpful and answered all my questions. The service was fast and thorough. Highly recommend More
by jennifercolorado
Employees Worked With
March 15, 2023
I heard a rubbing noise with my brakes on a Sunday. I wasn't too concerned because it did not seem like metal to metal issue, but wife had to travel so I showed up Monday morning without an appointment I wasn't too concerned because it did not seem like metal to metal issue, but wife had to travel so I showed up Monday morning without an appointment. Service Tech Michael Gagliardi was able to get me in since safety is a concern. Brakes were checked out and no issues. Thank you Michael! P.S. Always a good experience at Premier Wayne O. More
by Wjo1000
Employees Worked With
Michael Gagliardi
