Premier Subaru - Service Center

Mt thermos control valve was defective and the Forester is a little over 3 years old. Bob Alvine called me and asked me to bring the car in. This repair was not covered under the warranty and the cost was is a little over 3 years old. Bob Alvine called me and asked me to bring the car in. This repair was not covered under the warranty and the cost was $1500. Premier went out of their way to make this right and covered the entire repair except the diagnostic fee. Premier is changing my perceptions of car dealerships. I would highly recommend Premier to anyone buying a car. It's nice to know that there are still people out in the world who value doing the right thing and going the extra mile. More

From the time I drove in to the Subaru Service Center, until I picked up my 2016 Crosstrek later in the day, I was treated very professionally. Cristal listened to my concerns, had the technician verify t until I picked up my 2016 Crosstrek later in the day, I was treated very professionally. Cristal listened to my concerns, had the technician verify the repairs needed, and determined that the service needed was under warranty. More

Great service, great people, reasonable prices. I will be returning to Premier for my 2017 Subaru Outback 3.6R Limited's service needs. I will be returning to Premier for my 2017 Subaru Outback 3.6R Limited's service needs. More

Adam Davis was courteous and was keeping posted on the update of my car by talking and texting. update of my car by talking and texting. More

Excellent customer service and resolution to the issues with my vehicle by Service Advisor Dominic Santoli and Service Manger Brian. The facility is state of the art, clean and efficient, and a pleasure to with my vehicle by Service Advisor Dominic Santoli and Service Manger Brian. The facility is state of the art, clean and efficient, and a pleasure to be at. Loaner vehicle was quick and easy to get and enjoyed it until repairs on my vehicle were completed. Thank you. More

Idly efficient with state of the art technology. A helpful sales staff that always dealt with any problems bringing it to positive outcomes. An efficient and communicative service department, very a A helpful sales staff that always dealt with any problems bringing it to positive outcomes. An efficient and communicative service department, very accommodating and informative and communicative. More

Great service department. Helpful and candid. Made sure we were taken care of with a rental car appropriate for our family. Helpful and candid. Made sure we were taken care of with a rental car appropriate for our family. More

In the past week My wife & I brought both our Subaru's in for service & detailing. Cristal continues to be our inhouse advocate and makes sure all work is done to our satisfaction. If you are unhappy with y for service & detailing. Cristal continues to be our inhouse advocate and makes sure all work is done to our satisfaction. If you are unhappy with your present service dealer look no further than Cristal & the Premier Subaru service dept.. Arthur Katz More

dealer went beyond my expectation on this repair. facility is so clean and comfortable. repair was supposed to take 2 days but only took a few hours. they even washed my car when done! facility is so clean and comfortable. repair was supposed to take 2 days but only took a few hours. they even washed my car when done! More

Absolutely a first class dealership. Superior facility, highly trained technical and support staff. Easy to schedule maintenance and car is always ready on time as promised. Superior facility, highly trained technical and support staff. Easy to schedule maintenance and car is always ready on time as promised. More