Premier Subaru - Service Center

Service Dept is Great!!! The Service Dept at Premier Subaru in Brandford goes out of their way to provide great customer service. They listen well, provide the services reque The Service Dept at Premier Subaru in Brandford goes out of their way to provide great customer service. They listen well, provide the services requested, and all with a smile. Colleen is the best! More

The new facility is awesome and state of the art. Customers are handled efficiently and quickly. I had to leave my car for several hours due two recalls and was given a beautiful courtesy rental car Customers are handled efficiently and quickly. I had to leave my car for several hours due two recalls and was given a beautiful courtesy rental car to use. Very nice. More

Dealership is great. Andi Vilches who delivers and explains the car from top to bottom is exceptional. Always has time for us. Don't lose her! explains the car from top to bottom is exceptional. Always has time for us. Don't lose her! More

Outstanding This was my first visit since I purchased my Forester in Sept. 2019. First I must state that the new physical plant is outstanding, the amenities are This was my first visit since I purchased my Forester in Sept. 2019. First I must state that the new physical plant is outstanding, the amenities are fantastic. I dealt with Service Advisor Jaime Russo who was excellent she explained everything that would be going on while I was there. I also dealt with Neil Wetmore who tried quite hard to pare my cellphone with the system, but after numerous tries was unsuccessful, he determined that the problem was with my cell. I was sorry to hear that the salesperson who sold me my card has left this dealership. He was great to deal with and I wish him luck wherever he goes. Kudos to management they have a great team in place.👍😀 More

Quality Service I entered the shiny new dealership and left with a shiny, washed vehicle. Attentive, competent, and amiable staff made the visit a breeze. Only a sour I entered the shiny new dealership and left with a shiny, washed vehicle. Attentive, competent, and amiable staff made the visit a breeze. Only a sour temperament could find fault with this operation. More

Adam was very helpful to us in finding the most suitable car based on our needs. He was straight forward in providing important information and gave us a very good deal. His service was excellent and made t car based on our needs. He was straight forward in providing important information and gave us a very good deal. His service was excellent and made the purchasing process really smooth and stress free. Our new Ascent is perfect! More

Kim was a great advisor. She was thorough, professional, very clear in her explanation and and how to resolve the issue with my car quckly. Thanks! very clear in her explanation and and how to resolve the issue with my car quckly. Thanks! More

150,000 mile Make Over This was a our first experience as a customer with this Subaru dealer and we left positively impressed! Scott Collins, Customer Experience Manager, w This was a our first experience as a customer with this Subaru dealer and we left positively impressed! Scott Collins, Customer Experience Manager, was our Point of Contact and kept us informed throughout the experience from drop-off to pick-up. We were also pleased that Premier Subaru offers a 100,000 mile + discount of 10% which helped keep the costs down. The work was done on time as promised in advance. The car drives like new now and the fact that Premier is in new premises (as of November 2019) is also a positive. We will be back. More

Efficient and professional First time in new dealership building and found it to be beautiful. Much better experience than before in older facility. Will enhance my experience f First time in new dealership building and found it to be beautiful. Much better experience than before in older facility. Will enhance my experience for as long as I own the car. More

Beautiful new facility! I visited the beautiful, state of the art new facility for service this week. Carissa's work was efficient, accurate, and friendly! My car was ready e I visited the beautiful, state of the art new facility for service this week. Carissa's work was efficient, accurate, and friendly! My car was ready earlier than promised, and Carissa kept me updated on progress multiple times. Much improved from my prior experiences here. More