Premier Subaru - Service Center

I had my Forester serviced. The dealership is beautiful. Greeted right away by manager and then walked over to Cristal who was great! Great fast and friendly service. Greeted right away by manager and then walked over to Cristal who was great! Great fast and friendly service. More

Truly wonderful experience. Worked with Andy and Omar. They were amazing and provided the best customer service. Went out of their way to explain everything in easy to understand terms. No pressure or ups They were amazing and provided the best customer service. Went out of their way to explain everything in easy to understand terms. No pressure or upsells like what I had experienced at other dealers. The building is like nothing I have every seen. State of the art everything. More

I purchased a 2020 Subaru Forester at another dealership and was never shown review of the vehicle. I also had an issue with a streaking window on the driving side. John Raccio greeted me in the service ar and was never shown review of the vehicle. I also had an issue with a streaking window on the driving side. John Raccio greeted me in the service area and schedule a time for the next day to have someone review the car with me and fix my window. I came the next day, I met with John, Neil Wetmore & Bob Alvine. The Service Department fixed my window. Neil Wetmore reviewed my entire car with me. He was wonderful. He was very patient and showed me everything I needed to have on and everything I did not need to have on. I can not thank him enough. I appreciate everyone's assistance at Premier and will certainly bring my car back there for every service issue and future purchases. I would recommend Premier Subaru to anyone looking to buy a new or used car. More

Ordered a part online. It turned out the website listed the side of the vehicle incorrectly, which I identified on a phone call to them. I had to order the part again, paying another $10 for shipping. Plus the side of the vehicle incorrectly, which I identified on a phone call to them. I had to order the part again, paying another $10 for shipping. Plus they wanted me to pay the return shipping on the wrong part they sent and a 25% restocking fee! They did end up paying the return shipping and no restocking fee, but two months later still no refund for the returned part and I had to call again. More

I brought my car in because of a noise with the muffler. Service was fantastic. Jamie was fantastic, was very happy with everything. Gentlemen at the initial service area were very professional as well. I l Service was fantastic. Jamie was fantastic, was very happy with everything. Gentlemen at the initial service area were very professional as well. I like to take the small amount of times to give credit when it is due and they all handled their roles perfectly. More

Shannon Preston in Service was a delight to work with. She kept me well informed of the progress being made on my repair and was able to get me back on the road before Noon. She kept me well informed of the progress being made on my repair and was able to get me back on the road before Noon. More

Premier Subaru's Stellar Service Awards are proudly displayed at the dealership and once again they've earned that award with me. I had an issue with the leather on one of my seats in my 2018 Outback a displayed at the dealership and once again they've earned that award with me. I had an issue with the leather on one of my seats in my 2018 Outback and the issue was immediately addressed by the owner of the dealership. Many thanks to Bob and the Premier team. A+++ service. More

Owner took care of me! I had a few costly repairs done to my car, which was out of warranty. This time I needed a new condenser, after just having the compressor replaced. I had a few costly repairs done to my car, which was out of warranty. This time I needed a new condenser, after just having the compressor replaced. Due to issues with a/c’s , the owner called headquarters and got it completely covered! I never expected that as it was so deeply appreciated. Service at this dealership has been amazing and I highly recommend Premier. Oh yeah, the newly built dealership is outstanding! More

Cristal Bello went above and beyond for me. She was able to get me an extended warranty for my vehicle and saved me over $1000! It was unexpected and so appreciated. I will never take my car anywhere else! to get me an extended warranty for my vehicle and saved me over $1000! It was unexpected and so appreciated. I will never take my car anywhere else! More