324 Reviews of Premier Subaru - Service Center
12/28/2020 brought our 2020 outback in because the car was completely dead and had to be jump started. Our service advisor Maegen was very professional and caring about our problem. They spent several hou was completely dead and had to be jump started. Our service advisor Maegen was very professional and caring about our problem. They spent several hours diagnosing the problem and came up with nothing except a failed battery. They replaced the battery and gave us the car back. It was fine for the day. The next morning the car had the same problem and had to be jumped. Maegan said to bring it right in and she gave us a loaner car while they working on the problem. The owner Robert Alvine called and explained to me in length what they were doing to diagnose and correct the problem. Bottom line we have our car back and it is working great. We have nothing but praise for this dealership for all aspects of their business. We would highly recommend them. More
Meagan Collazo is very pleasant and helpful. An excellent ambassador for premier Subaru. Will always go to premier Subaru for service and sales in the future. ambassador for premier Subaru. Will always go to premier Subaru for service and sales in the future. More
Maegan, my service advisor was efficient and professional. The whole dealership is immaculate. The repair area was cleaner than the Emergency Room at the local hospital! professional. The whole dealership is immaculate. The repair area was cleaner than the Emergency Room at the local hospital! More
The service department is full of extremely kind and understanding people. I was helped by Maegan and she made sure I was informed the entire time my vehicle was being worked on and let me know what my understanding people. I was helped by Maegan and she made sure I was informed the entire time my vehicle was being worked on and let me know what my car needed work on, how much it would be, and if the repairs were absolutely necessary. I will never take my car anywhere else for service. More
Went for an oil change. Both service Advisor Jamie and Andy the manager were wonderful No upselling just recommendations. Will definitely go again for servive Andy the manager were wonderful No upselling just recommendations. Will definitely go again for servive More
I had my Legacy serviced on Dec 11, 2020 - first time since Covid, so I wasn't certain what to expect as far as comfort while waiting. Scott greeted me and was very friendly, helpful and walked me throug since Covid, so I wasn't certain what to expect as far as comfort while waiting. Scott greeted me and was very friendly, helpful and walked me through everything I needed. I was able to get a courtesy car due to the length of time my car would need to be there, so my day didn't even miss a beat! He was great - even helped me carry packages from the courtesy car to my car when I picked it up - which wasn't even as long as I thought! Great service all the way around! Thumbs way up!! More
Wonderful experience, great service, knowledgable staff! Everything went smoothly from start to finish. Omar Perez, the service rep was awesome, very knowledgable, friendly. Thanks so much. Everything went smoothly from start to finish. Omar Perez, the service rep was awesome, very knowledgable, friendly. Thanks so much. More
Scott did a great the moment I drove in for service. Very professional, attentive and on the ball with everything. Love the new building. Thanks!! Very professional, attentive and on the ball with everything. Love the new building. Thanks!! More
This Subaru dealership is a very excellent one, it provides very good and convenient service, and the waiting room for customer is very clean and provides good environment. provides very good and convenient service, and the waiting room for customer is very clean and provides good environment. More
Martine was the best. I was nervous about my oil change and whether it would take longer than promised. Martine told me not to worry and that she would take care of me. She showed me to the waiting area a and whether it would take longer than promised. Martine told me not to worry and that she would take care of me. She showed me to the waiting area and checked in on me She made sure the work was done in than an hour. On the way out she opened the door manually so I did not have to drive up to it. She really took care of me. More