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Premier Subaru - Service Center

Branford, CT

4.7
324 Reviews

324 Reviews of Premier Subaru - Service Center

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January 03, 2021

12/28/2020 brought our 2020 outback in because the car was completely dead and had to be jump started. Our service advisor Maegen was very professional and caring about our problem. They spent several hou More

by yladams219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maegan Collazo
Jan 07, 2021 -

Premier Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care.

Jan 07, 2021 -

yladams219 responded

Again a great experience. Thanks

December 29, 2020

Meagan Collazo is very pleasant and helpful. An excellent ambassador for premier Subaru. Will always go to premier Subaru for service and sales in the future. More

by bobkesslerib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Dec 30, 2020 -

Premier Subaru responded

Hello, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2020

Maegan, my service advisor was efficient and professional. The whole dealership is immaculate. The repair area was cleaner than the Emergency Room at the local hospital! More

by digger53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Dec 30, 2020 -

Premier Subaru responded

Hi, thank you so much for your positive comments about Premier Subaru! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2020

The service department is full of extremely kind and understanding people. I was helped by Maegan and she made sure I was informed the entire time my vehicle was being worked on and let me know what my More

by mayciem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Dec 25, 2020 -

Premier Subaru responded

Mayciem, we strive for a high level of customer satisfaction in all aspects of our dealership. We look forward to your next visit! Take care!

December 19, 2020

Went for an oil change. Both service Advisor Jamie and Andy the manager were wonderful No upselling just recommendations. Will definitely go again for servive More

by MKNadig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Perna, Jamie Russo
Dec 24, 2020 -

Premier Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! We hope to be of service to you again! Take care!

December 15, 2020

I had my Legacy serviced on Dec 11, 2020 - first time since Covid, so I wasn't certain what to expect as far as comfort while waiting. Scott greeted me and was very friendly, helpful and walked me throug More

by Joyzelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Collins
December 09, 2020

Wonderful experience, great service, knowledgable staff! Everything went smoothly from start to finish. Omar Perez, the service rep was awesome, very knowledgable, friendly. Thanks so much. More

by IrishNurse2358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perez
Dec 19, 2020 -

Premier Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 25, 2020

Scott did a great the moment I drove in for service. Very professional, attentive and on the ball with everything. Love the new building. Thanks!! More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Collins
Nov 29, 2020 -

Premier Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Thank you, and have a fantastic day!

November 02, 2020

This Subaru dealership is a very excellent one, it provides very good and convenient service, and the waiting room for customer is very clean and provides good environment. More

by Lei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Russo
Nov 09, 2020 -

Premier Subaru responded

Lei, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Premier Subaru!

October 31, 2020

Martine was the best. I was nervous about my oil change and whether it would take longer than promised. Martine told me not to worry and that she would take care of me. She showed me to the waiting area a More

by Marlene itzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martine Raes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Premier Subaru responded

Marlene, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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