Premier Subaru - Service Center

My Outback developed a leak that need immediate attention (325k). I called parts and Shaun said he had the necessary parts. I called service and they said bring it right in. The service writer Ericka said th (325k). I called parts and Shaun said he had the necessary parts. I called service and they said bring it right in. The service writer Ericka said they could get it done by the end of the day. I was a little nervous because they were swamped when I brought it in, at 3 I got a text saying in was all set...... and that is why I brought it there! More

The Crosstrex was quite a leap from prior 2door sporty vehicles that I've purchased. I love all the safety features and its exterior beauty. The fact that the personnel is ready to explain any features th vehicles that I've purchased. I love all the safety features and its exterior beauty. The fact that the personnel is ready to explain any features that the manual can't is very reassuring! The sales department made every effort to find the model I wanted. During my test drive I actually drove it into my one car garage to make sure it fit. Now that's customer satisfaction! Sorry to add that the complimentary car wash is an embarrassment when all other personnel were very professional and did their job so well. More

I recently took my Outback which has 78,000 miles in for service because there was a noise. I was given a loaner car and Robert Alvine personally supervised the service and kept me updated throughout. The service because there was a noise. I was given a loaner car and Robert Alvine personally supervised the service and kept me updated throughout. The car is now running great. That is one of the reasons that our family of 3 owns 3 Subarus! More

This was a service visit for a recall and it went very smoothly and quickly. As a high risk individual I remained outside while the service was performed. The service advisor brought the paperwork out t smoothly and quickly. As a high risk individual I remained outside while the service was performed. The service advisor brought the paperwork out to me for signature and upon completion of the work. More

Exceeded my expectations, again. I have had 2 minor service requirements in 4.5 years and the Dealership has handled them both promptly and professionally.. Very happy I bought my Subaru from Premier. service requirements in 4.5 years and the Dealership has handled them both promptly and professionally.. Very happy I bought my Subaru from Premier. Cristal in service was very pleasant and took the time to explain everything going on with my car, Thanks ! p.s. The showroom is spotless, and beautiful. More

The rep who signed me in was very courteous and listened to me attentively. He looked up my previous service and determined that I had already had some of the 120k service elements done. The waiting area to me attentively. He looked up my previous service and determined that I had already had some of the 120k service elements done. The waiting area is extremely clean and customer friendly. More

Great service, kept me notified of changes and gave me a ride. Great service from door to door. Love the new LEED rated office. Special thanks to the fellow who came to my home to bring me to pick up my c ride. Great service from door to door. Love the new LEED rated office. Special thanks to the fellow who came to my home to bring me to pick up my car, retired officer & excellent driver! More

Staff was friendly, helpful and did not press to add a lot. Ericka was helpful and very friendly. Everyone there is very helpful. Thanks you lot. Ericka was helpful and very friendly. Everyone there is very helpful. Thanks you More

I’ve had to go to the service department at Premier Subaru Branford and had a wonderful experience with their service department. My Service Advisor Jaime Russo is so awesome to deal with. She’s very Subaru Branford and had a wonderful experience with their service department. My Service Advisor Jaime Russo is so awesome to deal with. She’s very dedicated to her customer and Premier. She listen’s to you about what’s happening to your car and service that needs to be done. She goes above and beyond to make sure your car is taken care of. Bob Alvine also goes above and beyond for his customers and totally makes sure that his customer is happy with the job well done and leaving his dealership with a car with no more problems. KUDOS goes out to Bob Alvine and Jaime Russo More

Always happy with the service. Service Advisor Christal Bello was great and communicated very well with me. The extended warranty folks really helped with covering the issue I had. Bello was great and communicated very well with me. The extended warranty folks really helped with covering the issue I had. More