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Premier Subaru - Service Center

Branford, CT

4.7
324 Reviews

324 Reviews of Premier Subaru - Service Center

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January 16, 2022

Very friendly and professional staff ( Maegan Collazo and La'Trell Alston ). Service done in a timely manner ( Eric Joyner ). All requested work accomplished. More

by cfmsubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
La'Trell Alson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Joyner, Maegan Collazo
Jan 18, 2022 -

Premier Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 03, 2022

Today's visit was excellent. Scheduled an appointment to add a trailer hitch last week and was happy to see the clean as well as efficient operation at the Premier service center. More

by Rob Goodrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Raucci-Advisor, Christop Nelson, Shaun Daly
Jan 16, 2022 -

Premier Subaru responded

Hi Rob, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2021

This dealership is professional, clean, fast, and personable. The express oil change was so smooth and efficient. Out of all of the dealerships and services I’ve had in my lifetime, this takes the ca More

by AshlynE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Paranzino
Jan 14, 2022 -

Premier Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2021

It is easy to make an appointment at their service center without having to schedule way in advance. Our service adviser, Daniel Raucci, was very friendly and kept us informed throughout. Service center is n More

by csabetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Raucci
Jan 14, 2022 -

Premier Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Thanks for the recommendation, and have an amazing day!

December 26, 2021

When it comes to servicing your vehicle, an extremely streamlined and professional operation - including providing a first-rate waiting area. Kudos all around. More

by jwadd821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Fletcher, Daniel Raucci
Jan 14, 2022 -

Premier Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 24, 2021

Professional, efficient, courteous, services performed as described in advance, loaner car (for the day) experience was effortless. More

by jdavison52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
La'Trell Alson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Raucci (5 stars)
Jan 14, 2022 -

Premier Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2021

Cristal listened to my concern & had the appropriate testing done. Plus she had the car washed even before I asked. She is tops in my book!!! Bob Alvine is lucky to have an employee of such caliber!! More

by artkatz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Premier Subaru responded

Hi Artkatz, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2021

Every person who took care of my car and me was so incredibly cheerful and polite… some even called me by name! I felt so well taken care of. More

by ronbaldwin405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Galaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Lee, Jamie Russo
Nov 30, 2021 -

Premier Subaru responded

Hi, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2021

Arrived this morning for our 2017 Subaru 60,000 mile service. Cristal Bello, our customer service rep, met with us at her desk. She was most efficient and helpful with the loaner car requirements and se More

by aacaruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Premier Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2021

Cristal continues her OUTSTANDING customer service She follows my car while in service & keeps me informed. More

by artkatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andi Vilches
Nov 04, 2021 -

Premier Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cristal here at Premier Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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