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Premier Subaru - Service Center

Branford, CT

4.7
324 Reviews

324 Reviews of Premier Subaru - Service Center

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March 26, 2022

Over the years we've purchased five Subarus from Premier and are currently driving two Crosstreks. Their service department and technicians are excellent. The new facility is designed to make the customer More

by two crosstreks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Baglio
Mar 28, 2022 -

Premier Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

March 25, 2022

Jaime Russo did an outstanding job for me. On a scale of One to Ten - I rate her an Eleven!! She was very clear about what was needed to get me back on the road. She kept me well informed More

by pac0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Russo, Jamie Russo
Mar 27, 2022 -

Premier Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2022

Upon arriving at the dealership I was greeted by a courteous valet which directed me to my Maegan my service advisor. She politely greeted me and listened to my concerns, wrote up the work order then More

by Forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Mar 05, 2022 -

Premier Subaru responded

Thank you so much for your kind review about Maegan and our team. We truly appreciate the opportunity to exceed your expectations. Thank you for your business and your confidence in our company.

February 24, 2022

Brought our Subarus forester in for service today maegan my service advisor was excellent. Personable, detailed oriented Promised car when expected, went over everything on what they did. Highly recomme More

by drocco53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maegan Collazo
Feb 26, 2022 -

Premier Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

February 15, 2022

Very nice folks. Speedy service and answered my questions about the audio system. Completely satisfied as I was able to watch them work on my car. More

by rbendici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Russo
Feb 16, 2022 -

Premier Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Subaru. If you have any further questions, please give us a call. We're always happy to help! Take care!

January 26, 2022

The service representative was extremely helpful in changing some aspects of the appointment time etc. Their representative picked up my car,brought it to the dealer,performed the necessary service More

by Ruby
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
La'Trell Alson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Premier Subaru responded

Hello Ruby, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2022

I was looking for a new headlight for my 07 Forester. Spoke to Dave Harger and he helped me get exactly what I needed. Plus, I got my parts sooner than expected! More

by zacharyhwilliams
Recommend Dealer
Yes
Employees Worked With
David Harger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Premier Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 24, 2022

Great Experience- I will be returning with additional business! Happy with the turn around time. More

by Jim
Recommend Dealer
Yes
Employees Worked With
David Harger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Premier Subaru responded

Hi Jim, thank you! We take our reviews seriously and are delighted to hear about your visit. We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2022

I was having starting issues with my car and contacted Premier Subaru for advise. I ordered parts for my car and they were available for pick up within the hour. Great service from Dave Harger. I highly r More

by raymetz456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Premier Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2022

I always great great professional service at premiere & Jack was especially great. Very patient,quickly responds to calls n emails and went above and beyond helping me on line with the sign up. Love doing More

by cathysmunson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Premier Subaru responded

We are glad to hear you always have a great experience with us! Thank you so much for choosing Premier Subaru as your first choice for service!

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