Premier Subaru - Service Center

Came in this morning for Subaru Forester 18,000 mile maintenance I was greeted by Cristal service tech. She was friendly knowledgeable of my car and directed me to the customer service area. Service was maintenance I was greeted by Cristal service tech. She was friendly knowledgeable of my car and directed me to the customer service area. Service was done in about an hour. She went over everything with me. You can not ask for a better service tech than cristal Always a pleasure to have my car serviced with premier Subarus in branford More

I went in for a routine oil change and asked that they check the AC. Turned out there was a leak and a part needed to be replaced. That’s when the service advisor Maegan went into action and found the par check the AC. Turned out there was a leak and a part needed to be replaced. That’s when the service advisor Maegan went into action and found the part that I needed and any and all discounts available to me to help get it done. From the moment I pulled my car up to when I drove it off the service was exceptional. Thank you Maegan!! You should have a cape, or better, a lightsaber (slices prices/problems). More

Service was performed in a timely manner was given a loaner car for the duration pretty satisfied with Premier Subaru by two cars from them would consider a third loaner car for the duration pretty satisfied with Premier Subaru by two cars from them would consider a third More

Johnny and Zach in service department…. 20 stars for pairing my new phone.AWESOME guys, patient and capable… its the service department that keeps me coming back to Premier! 20 stars for pairing my new phone.AWESOME guys, patient and capable… its the service department that keeps me coming back to Premier! More

Well Megan did a fantastic job with my Subaru Forester. I need a car for my work.I got a flat .I had it towed to Premier Subaru . I gave her the mission She followed the plan to the T and I’m a very happy I need a car for my work.I got a flat .I had it towed to Premier Subaru . I gave her the mission She followed the plan to the T and I’m a very happy customer Exceptional customer service nailed it More

Jake, the service consultant, thoroughly explained everything that was done and answered any questions I had regarding the work done. everything that was done and answered any questions I had regarding the work done. More

Successfully dealing with an intermittent car problem requires listening skills, technical knowledge, and a commitment to the customer. Fortunately for me, Premier Subaru has Brian Galaz in their servic requires listening skills, technical knowledge, and a commitment to the customer. Fortunately for me, Premier Subaru has Brian Galaz in their service department. He worked with me to understand my car’s issue, developed an approach to solve the problem, and stayed with it through to a successful outcome. Thank you Brian. More

Excellent,prompt service. Very helpful associate. There is no need to comment further.Thank you for this opportunity. Very helpful associate. There is no need to comment further.Thank you for this opportunity. More

We were greeted warmly by Maegan Collazo. We told her about the problem we were having with the windows and she went out and was able to solve the problem without a mechanic. My wife wanted We told her about the problem we were having with the windows and she went out and was able to solve the problem without a mechanic. My wife wanted to try what Maegan had fixed and was successful. She informed us about the cost and wait time. Everything came out as promised. We have always had a good experience with Maegan. She was our main source of information when we had our accident. More

The service department is outstanding. Steve Baglio spent the time to understand all of the concerns I expressed about my Forester. He explained everything in terms I was easily able to Steve Baglio spent the time to understand all of the concerns I expressed about my Forester. He explained everything in terms I was easily able to understand. He used all of the technology available to give visuals to help make everything perfectly clear. He let me know the costs involved up front and what work would be covered by the warranty. There was frequent phone and text communication to keep me updated. The car was ready exactly when it was promised. I was extremely impressed by the ease of everything from scheduling an appointment right through to picking up the vehicle. More