Premier Subaru - Service Center

La`Trell Alston Took excellent care of me as I have brought in my 2 Subaru's. He watched over while the cars were in for service & kept me informed as the cars were worked on. I highly recommend d brought in my 2 Subaru's. He watched over while the cars were in for service & kept me informed as the cars were worked on. I highly recommend dealing directly with him if you are unhappy where you service your subaru. Most important he is honest & hard working. Art Katz More

After a few visits you learn to expect excellence in all areas! They never disappoint! areas! They never disappoint! More

Andi Vilches was very helpful and professional. She was willing to help in a courteous manner. Thank you, Andi She was willing to help in a courteous manner. Thank you, Andi More

My experience with the service department at Premiere Subaru is always 5-star. Since buying my car there, I have taken my Forester there for all service. The service reps are professional, friendly, know Subaru is always 5-star. Since buying my car there, I have taken my Forester there for all service. The service reps are professional, friendly, knowledgeable, and helpful. They don't try to oversell but inform you of your maintenance needs and provide you with options. Nick was especially helpful this time. The waiting room is large, comfortable, and spotlessly clean. The restrooms are clean and modern. I bring work with me, and the internet is great. It's clear that this dealership works hard to take care of its customers. Thank you. More

Outstanding service Brake job perfect Latrell Alston was absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your Dealership. More

Nicholas K. was very polite and helpful in explaining the service process during our first service visit. He answered all our questions completely and made us fe was very polite and helpful in explaining the service process during our first service visit. He answered all our questions completely and made us feel like valued customers. We are more familiar with the operation of our car after this experience. I look forward to dealing with him on our next service visit. Fred Amore More

Knowledgeable and friendly people, and not pushy. Have had great experiences both with buying a car and with the service department. Shout out to Cristal Bello for going above and beyond consistent Have had great experiences both with buying a car and with the service department. Shout out to Cristal Bello for going above and beyond consistently, to help us get the most appropriate and economical service. More

Premier Subaru in Brandford is my go to place. Cristal Bello the service advisor is excellent . Very prompt and knowledgeable. About a month ago service 2015 Subaru WRX AC was blowing warm air. Do Cristal Bello the service advisor is excellent . Very prompt and knowledgeable. About a month ago service 2015 Subaru WRX AC was blowing warm air. Do to it being anything Cristal Bello had set me up with a loaner car . Was fixed fast. Than today 7/8/2024 had just received the car back from getting the rear wheel bearings done . Once again Premier Subaru came threw and kudos to the tech with the wheel bearings and Cristal Bello in service. There are other Subaru dealers closer to me that I wouldn't bring a tricycle to. Preimer Subaru in Brandford is a class A operation More

Cristal Bello is my service advisor, and she does an excellent job. I have a repeat problem with premature wear on my brakes, and she really listens well and explains the findings and options. I waited excellent job. I have a repeat problem with premature wear on my brakes, and she really listens well and explains the findings and options. I waited 3 hours on this service visit, and the cost was $1,000, but I felt she provided excellent service. She is a credit to the Subaru team. More

I would actually rate the service with Zero Stars because my car received Zero Service. Five hours after dropping off my vehicle (for 90K mile service) I was informed that no work had been performed and no my car received Zero Service. Five hours after dropping off my vehicle (for 90K mile service) I was informed that no work had been performed and no work would be performed this day. The staff offered to perform the 90K mile service the next day but I could not adjust my work schedule simply because the service department is incompetent, failed to properly manage their workload, or deliberately overbooked (which resulted in my car not being serviced). More