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Premier Subaru Middlebury - Service Center

Middlebury, CT

4.7
32 Reviews

32 Reviews of Premier Subaru Middlebury - Service Center

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December 20, 2022

Premier Subaru is an outstanding organization Good people, good service, outstanding communication I'll be happy to continue as a customer More

by rdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Premier Subaru Middlebury responded

Thank you @RDB for your Five Star Review of Premier Subaru Middlebury. We are honored to have assisted you and look forward to helping you in the future.

November 30, 2022

Always a pleasant experience servicing my vehicle at Premiere Subaru in Watertown Connecticut. I have been having my car serviced there for over seven years. More

by Bob H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Premier Subaru Middlebury responded

Hi Bob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2022

Staff is friendly and genuinely aims to please. Service was provided in a reasonable amount of time. More

by Host
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. Safe travels!

Nov 29, 2022 -

Host responded

Always a pleasure to do business with you

November 28, 2022

Quick and efficient service! Appreciated how kind the staff were as well sometimes that’s hard to find. More

by charlene.moorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 17, 2022

Service team is efficient and courteous. Spacious waiting room with all the amenities makes the experience a pleasure. More

by robert2660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Premier Subaru Middlebury responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2022

They were very kind professional Helpful in answering all questions that I needed and I didn’t have any issues or problems with my car after it was fixed More

by Msegarra1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Premier Subaru Middlebury responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2022

Greeted promptly, great service, and no wait. Kind, very professional. Answered all my questions with great knowledge More

by Darcv63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Premier Subaru Middlebury responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 13, 2022

We're willing to drive the distance from our home because of continued excellent service and professional staff! Four cars later their quality remains unmatched! More

by Monmouth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Effron- excellent
Jun 15, 2022 -

Premier Subaru Middlebury responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 15, 2022 -

Monmouth responded

Excellent service and personnel Premier insures customers return time after time by demonstrating during each appointment the customer will receive exceptional attention to meeting expectations of quality service!

July 31, 2021

My car, Subaru Legacy I bought new in 2010. Today is July 31,2021. My legacy died quietly of engine trouble. In my whole owning experience I always buy new and drive till the engine is no more. For 11 years, More

by Nitalacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Premier Subaru Middlebury responded

Hi, thank you for your kind review; we are happy to pass along your comments to Shannon here at Premier Subaru Watertown! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2021

I Bring my Subaru and Chevy here for all my service and get nothing but great service. Stephanie is such a pleasure to deal with. More

by Curtiss.m1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Premier Subaru Middlebury responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!