Back

Premier Subaru Middlebury - Service Center

Middlebury, CT

4.7
32 Reviews

32 Reviews of Premier Subaru Middlebury - Service Center

Sort by
June 25, 2024

Very friendly atmosphere! They did a good job on my car. I appreciate it very much. More

by Maarten93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

August 24, 2023

My elderly mother has purchased over 10 cars for decades from this dealership and Shannon, in particular, has helped her and gone above and beyond the general scope of service and way more than any other de More

by premiercustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Buying the new car was great all of the people were great but then a few weeks later I got a call to bring my car in for the Zurich shield and I was told I would drop my car off for one day and get a loaner More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Oct 28, 2023 -

Premier Subaru Middlebury responded

Hi Anthony, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (860) 274-8866 so we may identify ways to improve your experience.

April 14, 2023

Drive up service is fast and reliable, no matter if you go to the Middlebury or Branford Premier Dealership. They always do the multiple point inspection to find future problems, planned to get my AC recha More

by AmandaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

I have been going to this dealership for eight years and bought my Outback from them. I never have had a problem. The service department provides excellent service. Mary took my information and got everythi More

by rfcurtis
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Guay
Mar 17, 2023 -

Premier Subaru Middlebury responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Mar 17, 2023 -

rfcurtis responded

Absolutely! Only place to go!

March 06, 2023

Everyone at the dealership has been helpful from first purchase through service calls. Service manager upfront about the types of service and accessories are available. Scheduling service is very easy. W More

by jaydubinsky17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Premier Subaru Middlebury responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 15, 2023

They were efficient and fast. No wait People were friendly and the waiting room comfortable More

by harold8860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Premier Subaru Middlebury responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2023

I was leaving for south carolina at 3:20 AM ,got in the car turned the key and all i got was click ,dead battery. Got the car to premier at 6:30 AM . Car went in at 7 AM,was back on road at 8:30. got there More

by e.vaitkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

I recently had an issue with my vehicle . I noticed it wasn't starting as well as it should, so I brought up to Subaru and they told me the battery was only working on 50% power. They put a n More

by jiacovone53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Premier Subaru Middlebury responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2022

Always quick and efficient work. Prices are the same as with other mechanics in my area, so I rather go to Premier. Staff is friendly and they even help me with issues about using fe More

by ellenrichard1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Premier Subaru Middlebury responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

1
...