Premier Subaru Middlebury

Great Experience at Premier in Watertown Wow! What an amazing experience I had dealing with the staff at Premier in Watertown. I was in the market for a new car. Since my brother is a car d Wow! What an amazing experience I had dealing with the staff at Premier in Watertown. I was in the market for a new car. Since my brother is a car dealer, he called and spoke to Joe Hernandez who assured him that he would help me out. The following day, I arrived at Premier and was immediately greeted by Joe and Bill Larovera. They were both were friendly, professional and just genuinely nice. Joe called on AJ Daluz who showed me the car, took a test drive with me and gave me the price. AJ was awesome. He was knowledgeable, kind and excellent at the job he does. When I picked up the car, AJ ran out to greet my brother and myself. When my brother noticed a scratch on the car, AJ quickly jumped into action and took care of it. Next, I was taken to see Gretchen Guevara. Gretchen went over all my options and paper work. Gretchen was phenomenal. She was extremely friendly and I felt like I knew her for years. Finally, AJ introduced me to Kendrick Talho. Kendrick took me to the car and went over every single thing in that car. He spent a good amount of time in the car with me and made sure I understood everything. Kendrick was so thorough and extremely patient. I did call with questions about the phone pairing and Carlos met me outside and took care of getting me the software update that was needed. So a big shout out to Carlos and the Service Department also. All in all, everyone I had to deal with at Premier was beyond excellent. Joe, Bill, AJ, Gretchen, Kendrick, Carlos and the Service Department have my highest compliments and best recommendation in each of their respective positions. Anyone looking to buy a car should definitely check this place out. Premier should be very proud to have these individuals as employees. More

Great experience! I purchased a CPO 2017 WRX from Premier Subaru of Watertown and couldn't be happier with my experience. Rachel Santos was excellent and made the whol I purchased a CPO 2017 WRX from Premier Subaru of Watertown and couldn't be happier with my experience. Rachel Santos was excellent and made the whole process feel like I was buying a car from a friend. Not pushy at all and was willing to help in any way she could. Even recommended an ice cream shop locally to go to! Rachel put me in the hands of Gretchen to finalize the deal and I couldn't have felt more comfortable. Overall, this has been the best purchasing experience I've had. The team at Premier Subaru is extremely friendly and I couldn't be happier giving my business to anyone else. Thanks guys! More

Great Service & Informative Salespeople I recently was in the market for my first car and had gone through many dealerships. Premier Subaru made the entire process easy and helped me feel mo I recently was in the market for my first car and had gone through many dealerships. Premier Subaru made the entire process easy and helped me feel more confident in purchasing my vehicle. Hector specifically helped me, answered all my questions, helped me map out all my finance and vehicle options, and walked me through the entire step so I knew exactly what to expect. I would definitely recommend this dealership to anyone looking for a new car! More

Great place. Rachel was amazing. She made sure I got exactly what I wanted. I would definitely recommend this place if you are looking for a car. exactly what I wanted. I would definitely recommend this place if you are looking for a car. More

Rachel was excellent greeting us as we entered the dealership; she was very customer friendly and professional, Bill was great to seal the final deal dealership; she was very customer friendly and professional, Bill was great to seal the final deal More

Excellent service I went in search for a new Subaru Wrx and I was not dissapointed. I spoke to salesman John Risk and I have to say that he was nothing but helpful at e I went in search for a new Subaru Wrx and I was not dissapointed. I spoke to salesman John Risk and I have to say that he was nothing but helpful at every turn. I went on Monday to pick up my new car and Carlos was grew at showing me the features of the car. Very pleased with the service everyone provided. I would 100% recommend getting a new or used vehicles from them. Friendliest staff I have ever met. More

I contacted this dealership via the internet, about a newer Forester that recently caught my eye. I had previously bought a premium version at another dealership closer to home , was really unhappy about newer Forester that recently caught my eye. I had previously bought a premium version at another dealership closer to home , was really unhappy about it as I way over paid for what it was worth and had negative equity. I had been searching high and low for a XT version of the Forester and this one I saw was the one!! It had everything, and at a very reasonable price. I was so excited I decided to come down a few days before my appointment and then was acquainted with Florin Testea, then Joe Hernandez and Gretchen (the Finance manager). Gretchen and Joe worked really hard on getting me approved because of my situation. They were patient and went above and beyond to make my dreams come true on this, last of its kind (Unicorn) XT!! I was more than happy to drive out of my way to this dealership because of all the above, as I live 30 mins away. If I could rate this dealership higher, I would!! More