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Premier Subaru Middlebury
Middlebury, CT
1,306 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,306 reviews
August 31, 2020
Rachel was fantastic to work with! She was very accommodating and had a straightforward conversation with me and we were able to make a deal on a new Crosstrek happily and very efficiently. Glad I accommodating and had a straightforward conversation with me and we were able to make a deal on a new Crosstrek happily and very efficiently. Glad I was able to walk out the same day in my new vehicle. More
by aks
Employees Worked With
Rachel Santos
August 29, 2020
I visited Premier Subaru to pick up my certified pre-owned Outback, which was in excellent condition. The staff is friendly and attentive and the whole process was seamless. I look forward to bringi pre-owned Outback, which was in excellent condition. The staff is friendly and attentive and the whole process was seamless. I look forward to bringing my car in to be service in the future. More
by shelbyak
Employees Worked With
Rachel Santos
August 26, 2020
Seth Lamanna was terrific! He was the first person I met and he spent a lot of time showing me several models and taking me for a drive in one. I ended up going three times to the dealership deciding which and he spent a lot of time showing me several models and taking me for a drive in one. I ended up going three times to the dealership deciding which model I wanted and ended up buying the first model that attracted me to Subaru - the Legacy. It's a beautiful, comfortable car and one that should last me a long time. More
by Tina Marie Lorusso
Employees Worked With
Seth Lamanna, Gretchen, Carlos Batista
August 26, 2020
We came to this particular Subaru dealership because we were not happy with our local Subaru dealership and we were so excited to find this one to be great! They were extremely helpful and made our process were not happy with our local Subaru dealership and we were so excited to find this one to be great! They were extremely helpful and made our process of buying a new used car very enjoyable. This is our third Subaru and we went with the 2029 Ascent. More
by Cocobean.laura
Employees Worked With
Hector Salazar , Joseph Hernandez
August 24, 2020
John Risk was my salesman, and he was extremely helpful without any pressure. Everyone was very nice and helpful. Samantha in internet sales was also extremely nice and helpful. without any pressure. Everyone was very nice and helpful. Samantha in internet sales was also extremely nice and helpful. More
by janetlmft
Employees Worked With
John Risk
August 21, 2020
As soon as you walk into Premier Subaru you know you’re in for a positive experience! My salesperson Rachel Santos was awesome! She was genuine and attentive and answered all my questions even though I wa in for a positive experience! My salesperson Rachel Santos was awesome! She was genuine and attentive and answered all my questions even though I was looking at a used vehicle that was not a Subaru. It’s obvious she loves people and loves her job! She even arranged for the product manager Carlos Batista to come pick me up at my house so I didn’t have to find a ride. And I can’t say enough about how great Carlos was! Loved him! He was so helpful showing me how everything works on the Bluetooth setup and navigation features. Overall my experience of buying a car from Premier Subaru was such a positive experience that I would not hesitate to recommend this dealership to my family and friends!!! So happy to have met Rachel and Carlos. Great team! Oh by the way...I love my new car too!! Thank you for everything! Karen Harrison More
by Keh267
Employees Worked With
Carlos Batista, Rachel Santos
August 19, 2020
Hector was awesome and so helpful!!! He gave the best and honest recommendations including the app! Thank you so much for everything Hector! Highly recommend Subaru! honest recommendations including the app! Thank you so much for everything Hector! Highly recommend Subaru! More
by Lubnal
Employees Worked With
Hector Salazar
August 18, 2020
Second time at Premier Watertown after first car got wrecked in the storm. Smooth sailing with Hector Salazar as my salesman from start to finish. wrecked in the storm. Smooth sailing with Hector Salazar as my salesman from start to finish. More
by JIS66
Employees Worked With
Hector Salazar
August 17, 2020
Went in to trade up my 2019 Ascent to a 2020 John Risk explained the whole process very well. Made my experience very easy and he was very helpful Bill also was very helpful and answered all my phone c explained the whole process very well. Made my experience very easy and he was very helpful Bill also was very helpful and answered all my phone calls pleasantly. Definitely will return to this dealership in the future. Also Carlos was great at explaining things in the car I wasn’t too sure of. More
by Katvsc
Employees Worked With
Bill, John Risk, Carlos Batista
