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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

June 17, 2022

Rachel, Bill and Joe at Premier Subaru in Middlebury CT made leasing our new Outback a very positive experience. Our previous Subaru was recently totaled and we had to replace it quickly. We went back to P More

by Mrsykelly
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Premier Subaru Middlebury responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2022

Cassidy helped me pick out my first Subaru, and I was able to drive it off the lot that day! He was extremely knowledgable on the all the cars features, so professional and polite, and provided an overal More

by Faith Malo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Premier Subaru Middlebury responded

Hi Faith, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 13, 2022

We brought our car in for repairs but it turned out it would need more than was worth it for a 2010 car. The service person, Elie, was very understanding & suggested we talk to Rachael. She was knowledge More

by Nancronin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elie in service, Joseph Hernandez
Jun 14, 2022 -

Premier Subaru Middlebury responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru Middlebury! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2022

We had an enjoyable time purchasing this vehicle. It was just what my daughter was looking for! More

by klupson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Premier Subaru Middlebury responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2022

We're willing to drive the distance from our home because of continued excellent service and professional staff! Four cars later their quality remains unmatched! More

by Monmouth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Effron- excellent
Jun 15, 2022 -

Premier Subaru Middlebury responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 15, 2022 -

Monmouth responded

Excellent service and personnel Premier insures customers return time after time by demonstrating during each appointment the customer will receive exceptional attention to meeting expectations of quality service!

June 11, 2022

Cassidy was very professional and thorough and Joe was efficient and they gave us the best deal. More

by nymarg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Jun 13, 2022 -

Premier Subaru Middlebury responded

Hello, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. We hope you continue to choose us for all your automotive needs! Take care!

June 11, 2022

Fantastic! ! Top to bottom. Cassidy and Gretchen made it fun and easy. Customer service was too notch. Highly recommend Premier Subaru More

by familyguardino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gretchen
Jun 13, 2022 -

Premier Subaru Middlebury responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 10, 2022

The building is magnificent and the service is excellent. Everyone was friendly and knowledgable and able to answer all my questions. More importantly, they were not pushy. They gave me ample tim More

by LynnW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerri Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
William LaRovera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Daluz
Jun 12, 2022 -

Premier Subaru Middlebury responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 09, 2022

Very professional yet personable interactions from the moment I walked to the door to the moment I signed the contract. Cassidy is a very smart and knowledgeable salesman, highly recommend him to anyone! More

by dimichelegriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Premier Subaru Middlebury responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. Thanks for the recommendation, and have an amazing day!

June 08, 2022

Cassidy Vaughn did a great job as our salesperson. Not only are we happy with the purchase of our new Subaru, but we were thrilled to have him spend some time with us inside the vehicle to explain how More

by cpbelval4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Premier Subaru Middlebury responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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