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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

October 26, 2022

This is my third car from Premier Subaru. Each time we’ve had a great experience. Thanks to Carlos for explaining all the new features so well. Great job! More

by Kate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Apted
Oct 31, 2022 -

Premier Subaru Middlebury responded

@KATE - The Premier Subaru Middlebury Team thanks you for your five star review and your ongoing business and confidence with our company.

October 25, 2022

I was buying my first car and they were very helpful with everything, was a positive experience. More

by Tommie_morphew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hernandez, Rob Apted
Nov 03, 2022 -

Premier Subaru Middlebury responded

Tommie_morphew, thank you for your kind words! We're happy we could help.

October 25, 2022

Very kind and considerate. Cassidy Vaughn has put up with me wonderfully! All the finance details were spelled out fully. More

by Lynda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Premier Subaru Middlebury responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

October 24, 2022

I’ve purchased and driven cars many years and this was the first pleasant experience I’ve ever had! Everyone was respectful and attentive and honest! Well worth it. More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Premier Subaru Middlebury responded

Susan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

October 20, 2022

My new Hybrid CrossTrek is perfect and I love, love, love it! This is my second new car from Premier Subaru and the customer service is exceptional. My special thanks go to Rachel, Joe, and Carlos for making More

by Gingerella717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Nov 03, 2022 -

Premier Subaru Middlebury responded

Gingerella717, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2022

Love our 2023 Subaru Outback and love our Subaru family. Best experience leasing a car. We definitely are customers for life!!!! More

by chrisgornorush
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Risk, Joseph Hernandez
Oct 26, 2022 -

Premier Subaru Middlebury responded

Thank you @Chris for your Five Star Review of the Premier Subaru Middlebury and your confidence in our company.

October 18, 2022

Awesome customer service. .. Best experience... Definitely will buy here again and recommend to my family and friends More

by Ffscags
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Premier Subaru Middlebury responded

Ffscags, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

October 17, 2022

Excellent service, friendly and not pushy. Very efficient and helpful to get the process moving along once car was identified. Love my new outback! More

by Angiematthis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Premier Subaru Middlebury responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2022

Quality car and awesome service! The process of getting the new car was made easy from start to finish. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Premier Subaru Middlebury responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

October 17, 2022

Everyone made my experience so enjoyable and stress free. I haven’t owned a car in nearly a decade, and the team could not have been more helpful! More

by Michelle.bernabeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Premier Subaru Middlebury responded

Michelle.bernabeo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Subaru Middlebury.

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