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Premier Subaru Middlebury

Middlebury, CT

4.9
1,287 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,287 reviews

November 04, 2022

Cassidy treated me very well and was friendly during the entire experience. He went above and beyond More

by Stewart Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Nov 09, 2022 -

Premier Subaru Middlebury responded

Stewart Smith, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury.

November 04, 2022

I would definitely recommend this dealer and go back again! Rachel and Carlos were both amazing throughout the process and were always there for you with any questions. More

by Jaime.gervasio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Premier Subaru Middlebury responded

Jaime.gervasio, thanks for your praise and kind comments about our team.

November 02, 2022

It was a pleasure working with proffestional nice people. Rob Apted was a great salesman, answered all of my questions and made me feel important and appriciated. More

by Andoneal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Byron, Rob Apted
Nov 09, 2022 -

Premier Subaru Middlebury responded

Andoneal, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 10, 2022 -

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2022

What a great dealership! The moment I walked in with my wife I realized that this was the place I wanted to buy a car. We’ve owned Subarus in the past and we decided to stay More

by Rhcharles34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hernandez
Nov 09, 2022 -

Premier Subaru Middlebury responded

Rhcharles34, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru Middlebury!

Nov 10, 2022 -

Premier Subaru Middlebury responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2022

Premier Subaru is the best dealership I have dealt with in my lifetime. Everything always goes smoothly with Premier! More

by Sbswan624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Premier Subaru Middlebury responded

Sbswan624, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Subaru Middlebury.

November 01, 2022

Everyone I dealt with was great…especially Cassidy Vaughn and Gretchen Guercia …really superb people More

by Robertmeehan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Premier Subaru Middlebury responded

Robertmeehan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 01, 2022

Had a great experience at Premier. Miguel Serrano was kind and took his time making sure he checked all the boxes I was looking for in a car for me and my family. Very friendly staff t More

by Amanda.jones0923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Serrano
Nov 04, 2022 -

Premier Subaru Middlebury responded

Amanda.jones0923, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 01, 2022

The car am in exactly on the date they said it would. . I am very happy with the car, love the safety features. More

by Davidbellemare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Risk
Nov 04, 2022 -

Premier Subaru Middlebury responded

Davidbellemare, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

October 31, 2022

Cassidy and Gretchen were very patient and accommodating. Very pleasant experience overall, even though my first leasing experience was chaotic to say the least. More

by bnjmntun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Premier Subaru Middlebury responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

October 27, 2022

Everyone was very friendly and knowledgeable. Cassidy helped me find the perfect car for me. More

by em
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Premier Subaru Middlebury responded

@EM - Thank you for your FIVE STAR REVIEW and your comments about Cassidy and the Premier Subaru Middlebury Sales Department

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